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1 Vacancy
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Job Location drjobs

Rocky Mount, NC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Full-time
Description

Description

  • Register and assign rooms to guests.
  • Issue room key and escort instructions to Guest Service Agent or directly to guest.
  • Sort and track incoming mail and messages.
  • Transmit and receive messages using all communication avenues.
  • Answer inquiries pertaining to hotel services registration of guests and shopping dining entertainment and travel directions.
  • Compute bill collect payment and make change for guests.
  • Make confirm and cancel reservations via all communication avenues.
  • Post charges such as room food liquor or telephone to guest bill if interface is inoperable.
  • Make reservation transportation or entertainment reservations for guest.
  • Deposit guest valuables in hotel safe deposit box.
  • Ability to accurately use various office software.
  • Have a full working knowledge and expertise of each shift including night audit.


Requirements

Requirements

Requirements

Skills to be successful in the role would include:

  • Knowledge of OnQ operating system a plus!
  • Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.
  • Ability to accurately report information.
  • Ability to assist with various office tasks as needed.
  • Attend required meetings.
  • Adjusts to high-pressure conditions and is open to change.
  • Assumes responsibility for personal growth and development.
  • Relevant training and experience and additional education preferred.
  • CPR and first aid training preferred but can be trained.

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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