Senior Manager, Portfolio Strategy Optimization
Senior Manager, Portfolio Strategy Optimization
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Job Description
Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What youll be doing
The Senior Manager Portfolio Strategy Optimization will be responsible for supporting the development and implementation of credit card revenue and cost optimization strategies. This will include identifying opportunities setting priorities securing alignment with partners and executing changes to enable the flawless delivery of scalable strategic initiatives that impact performance of CIBCs credit card business. You will work closely and collaboratively with a high performing highly productive group of peers and partners in delivering on this mandate.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.
How youll succeed
Portfolio Revenue Optimization Strategy Support the development of multi-year account management portfolio optimization strategies and business cases to drive sustained profitable revenue growth associated with risk credit limit management collections and fraud management programs and processes for existing clients. This will include assessing and prioritizing current and future requirements communicating priorities collaborating and gaining alignment with enterprise partners developing comprehensive proposals presenting recommendations to senior management and supporting implementation of programs that positively impact program process and system performance.
Performance Management Analytics & Competitive Intelligence - Specialize in: 1) using data to develop insights opportunities and strategies that support the growth of our business and 2) building modern processes that enable efficient operations within our team. This will include supporting the design development and delivery of robust and flexible infrastructure to monitor overall health of the portfolio and conduct analysis supporting engagements across the Revenue Optimization team. You will actively detect and action emerging trends and opportunities to maintain and enhance portfolio performance ensure efficiency effectiveness and compliance of business processes and support positive client experiences. You will source and develop competitive benchmarking and analytics to expose competitor strategies and trends.
Beacon of Knowledge Maintain robust and comprehensive knowledge of risk account management and fraud policies processes systems and related existing/emerging regulatory and compliance requirements. You will act as a key thought leader and expert consultant supporting account management risk and fraud program revenue optimization
Partner Management Support the development and implementation of robust solutions by working in close partnership with and securing support from key enterprise partners including Risk Management Enterprise Fraud Management Analytics & Decision Science Enterprise Technology Business Controls Finance Legal Compliance and other business stakeholders
Who you are
You have demonstrated knowledge of financial services including experience in credit card risk management strategy and/or equivalent.
You make change happen through effective partnerships. You have strong influencing negotiation and communication skills with the ability to build and maintain effective working relationships and promote/ gain buy in for concepts and recommendations at all levels of the organization.
You give meaning to data. You enjoy investigating complex problems and making sense of information. Youre confident in your ability to communicate detailed information in an impactful way.
You understand that success is in the details. You notice things that others dont. Your critical thinking skills help to inform your decision making and ability to make effective recommendations to solve business problems.
You act like an owner. You thrive when youre empowered to take the lead go above and beyond and deliver results.
You embrace and champion change. Youll continuously evolve your thinking and the way you work in order to deliver your best.
You love to learn. Youre passionate about growing your knowledge and you know that there is no limit to what you can achieve.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because its the right thing to do.
Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.
#LI-TA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful personalized ways including a competitive compensation a banking benefit* wellbeing support and additional offers such as employee and family assistance programs and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Expected End Date
Job Location
Toronto-81 Bay 25th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking Data Analysis Leadership Market Research Product Analysis Product Development Product Management Product Planning Product Pricing Strategic ObjectivesRequired Experience:
Senior Manager
Employment Type
Full-Time
