Community Liaison/ Driver, Homelessness Prevention Initiative (HPI) (HomeBase-Eastern PKWY)
Community Liaison/ Driver, Homelessness Prevention Initiative (HPI) (HomeBase-Eastern PKWY)
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$ 48410 - 52530
1 Vacancy
Job Description
Who We Are:CAMBA is a community of staff volunteers clients donors neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development Family Support Job Training & Employment Support Services Health Housing and Legal Services. We reach almost 80000 individuals and families including almost 13000 serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty reflecting the challenges faced by nearly 1.7 million New Yorkers today.
HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits housing education health care and other issues that could impede their ability to maintain stable households.
Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits housing education health care and other issues that could impede their ability to maintain stable households.
Position: Community Liaison/ Driver
Reports To: Assistant Program Director
Location: 1117 Eastern Parkway Brooklyn NY 11213
What The Community Liaison/ Driver Does:
- Prescreen clients for eligibility and schedule intake appointments.
- Review all documentation establishing clients eligibility conduct initial intake or assessment of clients and clients families and conduct periodic reassessments.
- Input client data and client progress information into automated database.
- Review and complete all CAMBA intake forms with the client.
- Refer clients to appropriate services based on their needs.
- Answer incoming calls and check voicemails daily on both desktop and work cell phones responding to messages within 48 hours and ensure emails are read and replied to within 48 hours.
- Conduct home visits and inspections for any open HomeBase case; not limited to assigned cases only. Evaluate living conditions and/or conduct inspections as per DHS/DSS/HRA standards.
- Create and maintain client files both hard copy and electronic.
- Develop service plans with the clients tailored to their needs
- Evaluate and recommend closing of cases in which clients: (a) have achieved stability (b) have not demonstrated a willingness to participate (lost-to-service) or (c) have reached the allotted time of services 120 EAF/90 ESG without recertification or has become ineligible for services (e.g. exceed income guidelines).
- Meet daily weekly and monthly goals and tasks as assigned and in accordance with the funder guidelines.
- Interact with clients families community members and school administrators to monitor attendance and participation in program activities.
- Act as a marketer and ambassador of CAMBAs services to recruit clients and promote programs.
- Assist clients in overcoming barriers to participation and navigating program services.
- Advise coach and persuade clients of the benefits of CAMBAs programs training and job placement services.
- Make referrals to relevant services and support clients in engaging with those services.
- Design promotional materials including brochures flyers PowerPoint Presentations and social media content to increase program visibility and attract potential participants
- Conduct appropriate and timely follow-up with contacts and all potential clients.
- Establish and maintain relationships with community partners sponsors and stakeholders to expand the programs reach and impact
- Create and maintain HomeBase monthly newsletter
- Coordinate and participate in outreach events to represent the organization and promote its programs
- Assist in the development and management of the programs website and social media platforms to ensure accurate and up-to-date information is available to the public
- Develop and implement monthly outreach calendar.
- Fulfill additional responsibilities not noted in this job description as required.
Minimum Education/Experience Required:
- Bachelors Degree (B.A.) in a related field and two (2) years of applicable experience or
- High School Diploma/ GED with four (4) years experience
Other Requirements:
- Experience as described above.
- Proficiency in Microsoft Office (Excel Word Outlook)
- Excellent written and verbal communication skills with the ability to effectively convey program benefits and impact create flyers and newsletter posts draft assessments service plans progress notes weekly reports and general client-related correspondence.
- Ability to apply basic mathematical concepts such as fractions decimals and percentages to practical situations.
- Strong problem-solving skills with the ability to define problems collect data establish facts and draw valid conclusions.
- Willingness to learn and adapt.
- Bi-lingual preferred (English and Spanish Creole French Arabic Ukrainian Russian)
- Experience in marketing outreach or community engagement
- Strong interpersonal and collaboration skills to build relationships with stakeholders and community partners
- Strong organizational and time-management skills with the ability to prioritize task and meet deadlines.
- Familiarity with HRA benefits NYC housing programs and community resources.
- Self-motivated and able to work both independently and as a part of a team
Compensation: $48410-$52530 annually
When salary ranges are listed the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and includes but is not limited to experience education budget and/or program size internal equity skills and other factors that may be required for the position and organization.
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance dental insurance 403(b) retirement plan with employer match paid time off (vacation personal and sick time) and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color people with disabilities and lesbian gay bisexual and transgender people are encouraged to apply. We consider all applicants without regard to race color religion creed gender gender identity gender expression national origin age disability socio-economic status marital or veteran status pregnancy status or sexual orientation.
Required Experience:
Junior IC
Employment Type
Full-Time
