Regional Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

This role will be based out our clients Headquarters in Reston Virginia

The Regional Facilities Manager (RFM) will be responsible for facilities operations and capital planning for customer sites throughout New York Massachusetts Virginia Maryland DC South Carolina and Florida

This position requires an individual with a passion for customer satisfaction where no detail is too small; one that will manage and promote a high level of customer service; partners with the clients Corporate Real Estate team; fosters and maintains relationships with the clients Executive Leadership Property Management and all associated service providers.

The individual we are seeking will be play an instrumental part in building and maintaining a transparent partnership and exceptional customer service experience. The role will manage and coordinate account related deliverables and responds to client satisfaction concerns. Supervises facility managementstaff to ensure maintenance of the facilities assets and grounds are in a manner consistent with the clients global standard professional brand image and in compliance with applicable local laws rules and regulations for effective reporting and service.

• Work collaboratively within the facility management team to deliver integrated facility management services across all business lines (Finance Transactions Projects Occupancy Planning etc.)
• Manage supports and provides guidance to an existing facility support operation team consisting of (4) Facilities Managers (2) Assistant Facilities Managers.
• Mentors develops and coaches direct reports to improve leadership strength and assist in achieving career growth
• Assure vendors meet or exceed clients satisfaction with clients requests within scope of services and CMMS request.
• Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction.
• Provide support guidance and evaluation of the development of expense and capital budgets to include variance reporting and forecasting reviews.
• Support the Account IFM Director in the implementation of short and long-term projects/initiatives for the client.
• Assist in the development and implementation of the annual management plan within the area.
• Accomplish key performance indicators as identified by the account lead and/or client leadership.
• Participate in the monthly/quarterly/annual reporting appropriate for the client.
• Maximize utilization of suppliers preferred vendors/contractors.
• Ensure compliance with JLL minimum audit standards and clients standard processes.
• Must be able to work irregular hours and/or weekends
• Willingness to travel for site visits or as needed; to include some overnight travel within assigned region.
• All other duties and tasks assigned.

Critical competencies for success

• Experience managing and supporting high profile facilities to include commercial buildings warehouses and manufacturing.
• Bachelors degree or equivalent work experience in Facilities or Property Management.
• 3 years of experience in facilities or property management with a third-party provider corporation or as a consultant
• Knowledge of commercial real estate HVAC electrical systems telecommunications furniture and building energy management systems
• Supervise vendor performance during normal and off hours including weekends when necessary
• Strong Accounting and budgeting/forecasting experience
• Strong organizational and management capabilities
• Excellent communication and interpersonal skills
• Ability to forge and maintain robust working relationships

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.