Housekeeping- Fairfield Inn & Suites Columbia, MO
Housekeeping- Fairfield Inn & Suites Columbia, MO
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Job Description
Job Description
Position:Housekeeping Houseperson
Reports to:Director of Housekeeping
JOB SUMMARY
The Houseperson is responsible for cleaning and maintaining public areas of the hotel assisting room attendants with general cleaning of guest rooms. This includes vacuuming shampooing of carpets cleaning/waxing of floors trash removal stocking and maintaining supply rooms and other cleaning duties.
CANDIDATE PROFILE
Experience
Previous experience in similar capacities; hotels hospitals etc. is preferred.
JOB ESSENTIALS
Stocking all housekeeping carts and cart rooms with appropriate PAR levels are maintained through the entire building in compliance with brand standards.
Remove laundry from rooms and/or chutes.
Restock linen on floors as necessary.
Clean and maintain common areas i.e. elevators stock and store- rooms hallways and stairs. Cleaning may require cleaning of windows sweeping mopping waxing and polishing marble floors and tile floors.
Perform deep cleaning tasks as needed.
Manage guest requests inquiries and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction negotiate compromise in accordance to the Make it Right established guidelines.
Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.
Ensure work area is clean and clear of standing water debris or any objects that can obstruct the job duties from being performed safely efficiently and effectively
Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts including Weekday Evenings weekends and holidays
Perform any other job related duties as assigned.
Other
Ability to work in a fast-pace high-energy and demanding work environment.
Ability to work use commercial cleaning chemicals.
Strong attention to detail
Ability to establish and maintain effective working relationships with associates and guests.
Able to understand and follow all safety related procedures while performing all tasks.
Regular attendance in conformance with the standards is essential to the successful performance of this position.
Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts including Weekday Evenings weekends and holidays.
Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag.
Physical Demands
While performing the duties of this position the job regularly requires standing and walking for an entire shift and perform repetitive motions bending stretching reaching stooping pushing and pulling up to 50 pounds.
Due to the cyclical nature of the hospitality industry employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition attendance at all scheduled training sessions and meetings is required.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Employment Type
Full-Time
