U-Box Shipping Operations Representative
U-Box Shipping Operations Representative
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Job Description
Location:
2727 N Central Ave Phoenix Arizona 85004 United States of AmericaFamily Traditions:
U-Haul is family. In many cases thats not just figurative talk. Generations of the same families often choose to build careers here realizing that a personal investment in U-Haul means providing for each other. U-Haul was founded in 1945 by the Shoen family in Ridgefield Washington. After a year of innovations the company relocated its headquarters to Phoenix Arizona. U-Haul helps families move from locations in all 50 states and 13 Canadian Provinces and Territories. Today U-Haul has grown into more than trucks and trailers we offer a variety of services such as U-Box self-storage and Moving Help. When a family entrusts U-Haul and its services with their loved ones and possessions amid the stress and adventure of a move we embrace that awesome responsibility. A caring culture means catering to our millions of annual customers. But it also means supporting our thousands of dedicated Team Members.
Become part of a team:
U-Box Shipping is seeking career-minded growth-oriented individuals to make a real impact on our daily operations as a Shipping Operations Representative. Under the direction of the Shipping Operations Manager this position manages the full process of tracking and tracing customer shipments being hauled by our transportation companies. This representative will work with both our field personnel and our transportation companies to ensure our U-Boxes are being transported effectively and efficiently. If you join this quickly growing team you can expect a challenging fast paced environment and a rewarding position with compensation and benefits to match.
Duties Include:
Interacting with field personnel via phone and email.
Interacting with transportation companies via phone and email.
Requesting and scheduling pickup and delivery appointments for our transportation companies.
Managing each assigned carrier accounts shipments from pickup to delivery.
Answering all incoming calls.
Updating all necessary systems as needed: U-Haul Systems as well as a TMS (Transportation Management System).
Requirements:
Confident and independent in decision making
Ability to multi-task and adapt quickly
Basic computer skills including Microsoft Word & Excel & Typing
Must be detail oriented and organized
Strong analytical and reasoning skills
Must be able to work in a fast-paced environment
Must be dedicated dependable and reliable
Preferred Requirements:
1 years in customer service
1 years in an office setting
PLEASE NOTE: This position includes a rotating Saturday shift from 8:00 AM to 12:00 PM approximately 3 to 4 times per month as well as occasional Holiday shifts. Holiday coverage is handled by one representative at a time and is scheduled on a first-come first-served basis.
U-Haul Offers:
Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays vacation and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans hotels and more
LifeLock Identity Theft
Savvy consumer wellness programs - from health care tips to financial wellness
Dave Ramseys SmartDollar Program
U-Haul Federal Credit Union
Wellness Program
U-Haul Holding Company and its family of companies including U-Haul International Inc. (U-Haul) continually strives to create a culture of health and wellness. Consistent with applicable state law U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. U-Haul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
