Network Analyst
Network Analyst
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Job Description
Posting Close Date:
Applicants must submit their completed application byat 11:59 p.m. MSTApplication and Special Instructions
As part of the application process all applicants are required to submit a chronological resume and cover letter at the time of the application. Applications that do not include both documents by the closing date of the recruitment will be considered incomplete and will not receive further consideration for this recruitment.The City of Tucson does not provide VISA sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Relocation expenses will not be provided for this position. Candidates are responsible for all costs associated with relocating to the Tucson area if applicable.
**Save the date: Interviews will be conducted in person on the week of July 14 2025.
Recruiter contact information: If you have any questions please contact Liliana Almeraz at (520 )837-4303 or
ABOUT THIS JOB
Position Specific Summary
The Network Analyst position at the City of Tucsons Information Technology Department is responsible for providing analysis evaluation and support for the Network Services team.This position includes assisting with Cisco equipment configuration and installation including various network projects wireless site surveys and tickets.
Work is performed under the supervision of the Information Technology Manager. This position does not supervise.
Duties and Responsibilities
Evaluates installs and upgrades code on switches using Trivial File Transfer Protocol (TFTP) servers to ensure devices are running current and secure. Configures and verifies switch settings including port descriptions Virtual Local Area Networks (VLANs) port status and port types to align with network architecture and performance needs. Collaborates with Network Engineers to resolve escalated tickets through root cause analysis and process improvement recommendations.
Analyzes network service requests and troubleshoots both wired and wireless connectivity issues using command-line tools such as ping traceroute and name server lookup (nslookup). Utilizes network management tools to efficiently monitor the network make configuration changes and troubleshoot wireless connection issues.
Conducts and analyzes wireless site surveys by collecting floor plans gathering real-time signal data on-site and evaluates results. Recommends improvements such as adding or relocating access points and presents findings to the Network Engineer for approval.
Collects and uploads network performance data including wireless site survey results into network management software. Prepares and generates comprehensive reports based on this data to identify trends performance gaps and areas for improvement.
Maintains organization of network storage room. Coordinates with the Information Technology (IT) Asset Management team to receive inspect and prepare new equipment. Applies asset tags following documented procedures and executes surplus processes for outdated or unused equipment according to established policies.
Installs and updates code on local networks such as Cradlepoint devices while ensuring that each device maintains a current subscription-based license. Monitors license status and upcoming expirations and communicates when renewals are .
Contributes to IT initiatives and cross-departmental projects by providing technical insights and supporting data-driven decision-making.
Performs all other duties and tasks as assigned.
All duties and responsibilities listed are subject to change.
MINIMUM QUALIFICATIONS
Education:Associate degree.
Experience:
Two (2) years of directly related work experience.
Any combination of relevant education and experience may be substituted on a year-for-year basis.
Valid and unrestricted class D drivers license.
Preferred Qualifications:
Experience with Cisco operating systems
Education in Computer Science or related field
POSITION DETAILS
Job Profile
J0748 - Information Technology AnalystTo view the full job profile including classification specifications and physical demands click here.
Compensation Grade
G107Hourly Range
$26.57 - 39.86 USDThe City of Tucson considers several factors when extending an offer including but not limited to the role and associated responsibilities a candidates work experience education/training key skills and internal equity.
FLSA
ExemptPosition Type
RegularTime Type
Full timeDepartment
Information TechnologyDepartment Link
No WebsiteBackground Check: This position has been designated to require a criminal background check.
ABOUT US
Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive flexible and affordable coverage is designed to optimize health and well-being security and future and peace of mind. Benefits begin with medical dental vision life disability and FSA coverage surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind our paid time off program provides new hires with 38 paid days off in the first year of employment with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave paid tuition reimbursement student loan repayment off- and on-the-job training and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status.
City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race color religion sex (including sexual orientation gender identity and pregnancy) national origin veteran status age disability genetic testing or any other protected status. If you believe you have been a victim of discrimination you may file a complaint with the City of Tucsons Office of Equal Opportunity Programs U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney Generals Office of the Civil Rights Division (ACRD). Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at or .
Recruiter Name
Liliana Almeraz (99363)Recruiter Email
For Human Resources general questions please contact .
Required Experience:
IC
Employment Type
Full-Time
