Information Technology Analyst II
Information Technology Analyst II
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$ 66294 - 102756
1 Vacancy
Job Description
Buncombe County began a document imaging initiative in 2004. Since then more than 10 million documents have been digitized and stored in various document and case management systems operating around the county. Buncombe County Information Technology is seeking a dynamic and detail focused professional to administer support and steer the processes and technology that support our use of these systems. This position performs professional duties related to the analysis design development maintenance and administration of computer applications across multiple platforms and technologies to meet County business needs. The ideal candidate will have experience in document management document imaging data architecture and SQL and should be able to demonstrate both technical and soft skills.
Purpose of the position:
The purpose of this position is to analyze develop configure install and maintain complete application systems across multiple platforms and technologies to meet County business needs and to serve as the primary IT contact providing complex technical analytical support to information systems in the IT Operations Radio or Business Technology area.
Minimum Education Training and/or Experience: Bachelors Degree in Information Technology or a closely related field and four (4) years of experience involving software support or operations; or an equivalent combination of education and experience.
Additional Training and Experience: Experience writing SQL queries; report writing experience using industry standard report writing tools like Crystal Reports or Microsoft Reporting Services; experience writing interfaces using SQL Server Integration Services; Experience with Source Control systems.
Essential Functions of the position:
- Adapt software and develop programs for the coordinated use of technology enhanced systems within the County.
- Provide technical and analytical services for department and enterprise IT solution implementations; function as liaison between business units and technology services.
- Analyze computer systems to include assessing end-user needs; choosing appropriate systems; designing system processes; and determining system specifications for hardware software peripherals and network connectivity.
- Support computer systems with appropriate applications by creating testing implementing and modifying programs as necessary.
- Provide end-users with appropriate training on hardware and related software applications and provide ongoing system and application support to meet business needs.
- Provide ongoing maintenance for systems applications and data files.
- Administer enterprise applications for data management and communication.
- Set up and modify security for users and security roles.
- Install software and provide training documentation assistance and troubleshooting for co-workers end-users and external customers regarding appropriate use of software; develop data analysis and reporting tools as needed.
- Assist with all new IT related implementations and projects to provide professional knowledge and skills.
- Perform other related duties as assigned.
Knowledge Skills Abilities:
- Knowledge of the operations capabilities and limitations of various computer systems and equipment.
- Knowledge of principles of computer hardware software and networking; programming languages; SQL or relational database; various software applications.
- Skill in analyzing end-user system and program needs; designing system processes and software applications; configuring systems and software.
- Knowledge of current technologies products methods trends and developments in the computer field.
- Knowledge of various County department functions processes and flow of information as pertains to development of computerized programs.
- Knowledge of database objects and structures for data storage retrieval and reporting according to project specifications.
- Ability to follow complex oral and written instructions.
- Ability to read understand and interpret technical and computer reports and related materials.
- Ability to use independent judgement and work with little direct supervision as situations warrant.
- Ability to establish and maintain effective working relationships as necessitated by work assignments.
In order to uphold internal pay parity and equity salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.
Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture one that fully engages all of our employees honoring and building on each employees unique experiences opinions and perspective.
It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race natural hair or hairstyles ethnicity creed color sex sexual orientation gender identity or expression national origin or ancestry marital or familial status pregnancy veteran status religious belief or non-belief age or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment hiring assignment promotion and compensation shall not be based on any of these protected classes. In addition the County expressly prohibits any form of workplace harassment or discrimination.
Required Experience:
IC
Employment Type
Full-Time
