Senior Manager â Lean Digital Transformation
Senior Manager â Lean Digital Transformation
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Job Description
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Senior Manager Lean Digital Transformation
This role allows you to build and implement the digital transformation strategy/framework provides an avenue to drive end-to-end solutions and demonstrate internal and external multi-function perspective to customize solutions for our clients
Responsibilities
Main responsibilities will include:
Drive continuous improvement initiatives within HR operations using Lean methodologies.
Analyse existing HR processes (payroll onboarding compliance etc.) to identify and eliminate inefficiencies.
Identify process improvement opportunities by conducting VSM Gemba and floor walks
Conduct Lean Action Workouts Kaizen events together with Operations and Customers
Create roadmaps for transformation and Lean Initiatives and work closely with Business Leaders for realization of the same
Leading and delivering Lean Digital projects that improve end-to-end processes HR processes and driving significant business impact for customers
Working closely with HR Operations and Functional Teams to identify process defects conduct root cause analysis and implement process improvements & digital solutions across the business or organization
Conducting Quality Awareness and Lean Trainings within the organization
Partner with HR Operations Leaders to drive Lean Agenda for the organisation
Qualifications we seek in you!
Minimum qualifications/Skills:
Proven experience in HR process optimization (e.g. onboarding payroll employee lifecycle compliance).
Demonstrated expertise in client relations multiple & complex stakeholder management
Familiarity with HRIS platforms (e.g. SAP SuccessFactors Workday Oracle HCM)
Strong Consulting relationship management and facilitation skills including the ability to listen and ask the right questions to understand the business problem analyse and provide meaningful insights.
Problem solving skills with analytical bent of mind
Ability to multitask with aggressive deadlines
Proficiency with spoken and written English
Influencing Persuasion and presentation skills
Project management skills
Preferred qualifications/Skills
Rich relevant experience in HRO domain with increasing accountability
Hands on knowledge and certification in various improvement framework (LEAN)
Expert level knowledge of various data collection and analysis tools
Experience managing complex process improvement projects including undertaking operational assessments and operating model design using Lean.
Excellent problem-solving abilities and innovative approach with attention to details ability to work simultaneously on multiple tasks
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Senior Manager
Employment Type
Full Time
