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You will be updated with latest job alerts via emailAt ING Australia you will have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you.
The Senior Business Analyst is a member of a squad within the Core Banking Program at ING to define and execute on the Business Design and Strategy for the Program to deliver on intended program outcomes. This role will reside in the Business Design Stream of the Core Banking Program which is responsible for the overall scope and benefits of the Program covering all areas of the end-to-end process across origination and account servicing.
In this position you will have the opportunity to work on a large-scale transformative program and be responsible for ensuring business requirements are clearly interpreted into language that is easily understood by both a business and technical audience.
What Youll Do
Clearly define and document requirements that support business objectives
Work with Service Designers Customer Journey Experts and Product Owners to ensure requirements are ready for development teams
Liaise with vendors and internal technical SMEs to ensure that requirements can be delivered in line with time and cost constraints
Define requirements to enable business processes and validate with business stakeholders
Assist various business units with respect to product/system/process queries
What Were Looking For
Experience working on large-scale Core Banking Transformation or Lending Transformation programs
6years experience as a Senior Business Analyst process analysis requirements and detailed functional design in Banking is preferred.
Strong understanding of key lending / mortgage processes systems and tools from an origination (Application Decisioning Collateral Settlement & Commissions) and/or servicing perspective (In-Life Account Maintenance Payments Correspondence Finance & Reporting)
Experience working in an Agile environment. Participated in the creation of project artefacts and participated in all agile ceremonies
Ability to define business processes that need to be developed or automated to allow the use of the new or updated systems to be used by the business
Experience reviewing proposed technical solutions and validate solution fit to business requirements
Whats in it for you
Drop everything and learn with over 16000 professional and personal development courses to choose from
Discounted ING Health Insurance
An additional Rest Day to support your wellbeing
An IMPACT Day to volunteer on approved sustainability activity
About Us
At ING were all about making life simpler and more rewarding - for the people who bank with us the team members who work with us and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed - its celebrated. Weve built a culture thats fun inclusive and supportive giving you the freedom to be yourself so you can do your thing.
Whether youre taking ownership of exciting projects thinking outside the box or working with global colleagues youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace youll feel the difference in how we value and champion our people.
We make hiring decisions based on your skills capabilities and how you align with our values - not on ticking every box. So if youre interested but dont meet all the criteria we encourage you to apply. And because we want you to shine let us know if you need any adjustments to the recruitment process by emailing Mia Annamalai at .
Were invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Sound like your kind of vibe. We cant wait to hear from you!
(One last note: We operate using a direct talent sourcing model so no agency introductions please.)
Applications closes on 26th June 2026.
Required Experience:
Senior IC
Full-Time