Salesforce Brand Solutions Specialist
Salesforce Brand Solutions Specialist
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Job Description
Join Tribe Wellness Sales as a Salesforce Brand Solutions Specialist
Be the Hero Who Helps Teams Thrive
Hey there Im Tatum Thomas Chief Technology Officer of Tribe Wellness Sales Inc. based in Austin TX. Im hiring a Salesforce Brand Solutions Specialist to join our full-time 40-hour-a-week remote team.
This isnt just a job. Its your chance to be the person our internal teams and clients trust to make Salesforce work seamlessly so they can do what they do best: deliver wellness products that change lives.
If you love solving problems making systems run smoother and helping people get more out of the tools they use every day this is your moment to shine.
The Problem Were Solving
At Tribe Wellness Sales we power health & wellness brands with customized Salesforce experiences that drive sales and customer satisfaction.
But heres the challenge: without a proactive Salesforce Brand Solutions Specialist inefficiencies creep in onboarding slows down users get stuck and sales opportunities get lost. Internal teams get frustrated clients lose trust and customers miss out.
Thats where you come in. Youre the hero who keeps Salesforce humming across multiple brands ensuring internal users and client users have the tools and guidance they need to succeed.
Your Role in the Story
Picture this: youre logging in from home Monday through Friday 8 AM4 PM CST. You own the Salesforce experience for one or more of our client brands and for the internal Tribe Wellness team members who sell and support those brands.
Youll handle a variety of tickets:
Quick updates (permissions profiles fields)
Process fixes
Feature request triage and solution shaping
User coaching and training
Brand onboarding configuration
Data validation and cross-system coordination
Youll be the go-to Salesforce expert for your assigned brands. Youll understand their sales processes deeply help configure and maintain brand-specific Salesforce components and collaborate with me and our technical team on improvements.
When a request comes in you wont just click buttons youll think critically ask smart questions and help shape solutions that scale.
Heres What Youll Do
Own It:
Manage all day-to-day Salesforce processes and tickets for your assigned brands and internal teams.
Solve It:
Use your ticketing system experience (Jira Service Cloud Zendesk) to resolve issues quickly and thoughtfully earning quarterly bonuses tied to your ticket resolution performance.
Guide It:
Train and support both internal users and client users on correct Salesforce processes reports and tools.
Shape It:
Collaborate with me and our developers to investigate feature requests contribute ideas and help design Salesforce solutions that fit each brands needs.
Build It:
Help configure Salesforce for new brands profiles roles record types price books products and integration touchpoints ensuring smooth onboarding and a great user experience.
Who You Are
Youre a Salesforce-savvy problem solver who loves making systems work better. You think in terms of process not just configuration. You take ownership stay organized and communicate clearly. You love helping people succeed with technology whether that means solving a bug clarifying a process or shaping a new feature.
You thrive in a remote-first fast-moving environment. Youre not afraid to ask questions take initiative and suggest better ways of doing things.
Most of your day will involve working with internal employees and managers who operate Salesforce daily to manage sales and opportunities but youll also support client users where needed.
Must-Haves
Certifications:
Salesforce Certified Administrator
Salesforce Sales Cloud Consultant Certification
Salesforce Platform App Builder Certification
Experience:
Ticketing systems: Jira Service Cloud Zendesk
CRM & eCommerce: Shopify Konnektive Ultracart
Email marketing platforms
Basic understanding of Salesforce integrations (APIs webhooks etc.)
Vonage experience is a plus
Skills:
Stellar communication and collaboration comfortable supporting both internal and client users
Organized and detail-oriented able to manage multiple brands and process nuances
Proactive problem solver loves finding and fixing inefficiencies
Process thinker enjoys building scalable solutions
Comfortable presenting ideas to leadership (youll work directly with me on solution design)
Tech Setup:
Reliable 20000 Octane Speed internet
Fast computer
Zoom-ready headset
Backup power
Schedule:
MondayFriday 8 AM4 PM CST
40 hours/week
Mindset:
High agency you take ownership and initiative
Resourceful you figure things out and drive progress
Passionate about technology and helping people succeed
Why This Matters
Without you internal users struggle client users get frustrated and customers miss out on great wellness products.
With you in this role Youll be the linchpin that helps our brands scale our sales teams thrive and our clients succeed backed by a supportive mission-driven team that wants to see you grow.
Youll earn your hourly pay plus quarterly performance bonuses and youll build a Salesforce career that will set you apart.
Lets Make It Happen
Ready to step up and be the Salesforce hero our internal teams and clients need
Apply now bring your passion skills and curiosity. Well provide the training and support to help you thrive.
Know someone great Share this ad and help us find our next team hero.
Employment Type
Full Time
