Talent Lead

Collinson is the global privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences loyalty and customer engagement and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass the worlds original and leading airport experiences programme. Travellers can access a network of 1500 lounges and travel experiences including dining retail sleep and spa in over 650 airports in 148 countries helping to elevate the journey into something special. We work with the worlds leading payment networks over 1400 banks 90 airlines and 20 hotel groups worldwide.


We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.


Key clients include Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.


Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.


Never short of ambition the success of our business is delivered through the diverse and talented team of over 2200 global colleagues.

We are now looking for a strategic and forward-thinking Talent Lead to join our Global People Team and help us deliver on our mission: creating remarkable journeys and careers for our people.

As Talent Lead you will be at the heart of our people strategy designing and delivering scalable data-informed talent initiatives that drive growth innovation and inclusion across Collinson. You will own the full talent lifecycle with a chance to make a global impact through process innovation scalable solutions and continuous improvement all while helping Collinson attract grow and retain the best talent around the world.

Your responsibilities will range from talent management to process innovation from onboarding to the employee experience while overseeing the talent operations through the extensive use of data and talent-related KPIs.

In a typical day you could:

• Design and execute talent management strategies that are innovative inclusive and scalable
• Build and manage proactive talent pipelines and future hiring plans
• Lead continuous improvement of hiring processes ensuring speed efficiency and quality
• Elevate the onboarding experience and measure success through feedback and data
• Champion early careers programmes graduate hiring and internships
• Use talent analytics to present insights and influence strategic decisions
• Deliver training and support to hiring managers improving capability and candidate experience
• Introduce tools like psychometric assessments to enhance selection and development

What we are looking for:

• Proven experience in talent management recruitment strategy or talent acquisition
• A data-driven mindset with experience in reporting and insights
• A passion for building inclusive high-impact talent programmes
• Operational excellence and an eye for continuous improvement
• The ability to influence and partner with senior stakeholders
• Experience with onboarding employer branding and early careers is a plus

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example - she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at