Hiring Team Lead Mortgage Escrow Process
Hiring Team Lead Mortgage Escrow Process
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700000 - 1200000
1 Vacancy
Job Description
Job Title: Team Lead US Mortgage Escrow / Loss Mitigation
Job Summary:
We are hiring a dynamic Team Leader with strong expertise in US Mortgage Escrow or Loss Mitigation to lead and manage a high-performing team in a leading MNC. The role involves supervising daily operations ensuring quality and productivity standards and acting as the key point of contact for team performance and issue resolution.
Key Responsibilities:
Lead mentor and manage a team of escrow/loss mitigation processors
Monitor and drive productivity quality and SLA compliance
Identify underperformance implement corrective actions
Conduct regular team training and performance reviews
Liaise with internal managers and external business areas (BAs)
Resolve day-to-day operational technical and staffing issues
Ensure timely and accurate reporting to management
Promote employee retention and address attrition risks proactively
Requirements
US Mortgage Escrow operations:
Escrow analysis setup cancellations tax and insurance tracking
Knowledge of CoreLogic LERETA Proctor Assurant
HUD-1 initial escrow statements and pre-boarding loans
Flood zone knowledge loss drafts hazard claims filing
US Mortgage Loss Mitigation process (preferred)
Exposure to Mortgage Insurance and Hazard Insurance
Mobile homes knowledge (nice to have)
Eligibility Criteria:
Graduate in any discipline
6 years of experience in US Mortgage/Default Servicing
Minimum 2 years in a team leadership role
Benefits
Cab facility One Way
US Mortgage Escrow operations: Escrow analysis, setup, cancellations, tax and insurance tracking Knowledge of CoreLogic, LERETA, Proctor, Assurant HUD-1, initial escrow statements, and pre-boarding loans Flood zone knowledge, loss drafts, hazard claims filing US Mortgage Loss Mitigation process (preferred) Exposure to Mortgage Insurance and Hazard Insurance Mobile homes knowledge (nice to have) Eligibility Criteria: Graduate in any discipline 6+ years of experience in US Mortgage/Default Servicing Minimum 2 years in a team leadership role
Education
Graduate/Diploma (4 years) in any discipline Preferred: Bachelor s in Accounting, Finance, or relevant field
Employment Type
Full Time
