Virtual Customer Experience Representative - WFH
Virtual Customer Experience Representative - WFH
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0-1years
$ 12 - 17
1 Vacancy
Job Description
Requirements
Responsibilities:
Engage with customers to resolve inquiries quickly and professionally
Collect feedback and share customer insights with internal teams
Update account and order information accurately
Uphold brand values and tone across all interactions
Ideal For:
People who enjoy helping others
Strong communicators with a calm professional manner
Those seeking a remote lifestyle with schedule flexibility
Answering inbound phone calls promptly and professionally. Providing accurate information and assistance to callers. Resolving customer inquiries and issues on time. Documenting all interactions and maintaining detailed records. Escalating complex issues to appropriate channels when necessary. Following company policies and procedures. Collaborating with team members to ensure consistent service delivery. Adhering to client-specific guidelines and protocols. Meeting performance metrics and targets set by the company.
Employment Type
Full Time
