Project Director of Family Services
Project Director of Family Services
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Salary Not Disclosed
1 Vacancy
Job Description
- Under supervision and direction of the Project Director implement total quality management procedures and changes within the case management enrollment and customer services units
- Implement and provide change management when changes to policy / procedure occur
- Manages communication and coordination of case management enrollment and customer service
- Provide leadership to staff and collaborate with Department Heads to enhance services quality and performance
- Participate or lead outreach activities
- Oversee timely and accurate reporting of operations metrics for Project Director
- Primary point of contact for Income Maintenance (IM) to resolve any case related issues to coordinate fair-hearing processes and to enhance services for job seekers
- Build business process expertise within the team and develop best practices
- Coordinates service delivery for Refuge Cash Assistance program (if required)
- Compiles information and data for completion of quarterly reports
- Effectively collaborate with departments for program development and information dissemination
- Provide leadership support and guidance to staff partners and operations across all Company Regions
- Other duties as assigned
Qualifications :
- Bachelor degree or higher in Human Services Social Work Public Administration Human Services Psychology Sociology or related field from an accredited college or university or equivalent experience
Or Masters Degree in Master of Social Work (MSW) Master of Public Administration (MPA) MBA with a focus on social impact or nonprofit leadership helpful for managing budgets staff and strategic planning.
- Five years of management experience. Proven ability to coach and mentor staff and effectively lead a team
- Must be process-driven analytical and solution-focused
- Must be a team player and model LEGACY Principles
- Knowledge of community resources to address potential barriers of job seekers. Familiarity with human service vocational rehabilitation and disability issues and service competencies
- Strong written and oral communication skills
- Excellent computer skills including Microsoft Word Excel PowerPoint and Outlook
- Must possess and maintain a good driving record and meet company driving requirements
Additional Valuable Qualifications:
Trauma-Informed Care and Harm Reduction Training
Project Management Certification (e.g. PMP) especially for large-scale or multi-site operations.
Experience with Housing First Coordinated Entry or Continuum of Care systems
Cultural competency and DEI training
prior experience operating residential programs and working with people experiencing homelessness.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
