Vendor Management Specialist
Vendor Management Specialist
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Job Description
Location(s)
Dallas TexasDetails
Kemper is one of the nations leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture valuable opportunities for personal development and professional challenge and a healthy work-life balance can be highly motivating and productive. Kempers products and services are making a real difference to our customers who have unique and evolving needs. By joining our team you are helping to provide an experience to our stakeholders that delivers on our promises.
Kemper is adding to the team. The Vendor Management Specialist is responsible for managing vendor relationships optimizing procurement processes interfacing and coordinating with internal Kemper Stakeholders to ensure delivery of high-quality services and products meeting the organizations needs.
Position Responsibilities:
- Develops and maintains strong relationships with vendors and internal stakeholders to ensure Kemper receives optimal performance and service delivery from Third Parties.
- Reviews proposed and/or in-force contracts to understand Kemper obligations in the relationship.
- Identify and/or suggest vendor KPIs service level agreements (SLAs) and key risk indicators (KRIs) that either do or should exist in contracts.
- Conducts vendor assessments and reviews to identify areas for improvement.
- Collaborates with internal departments to understand needs and ensure vendor alignment.
- Resolves issues or disputes with vendors and/or internal stakeholders in a timely and effective manner.
- Understands market trends and vendor offerings to influence procurement strategies.
- Maintains/documents vendor communications contracts risk assessments compliance challenges and related performance evaluations.
- Helps to manage the processes risk assessments offboarding checklist coordinates offboarding intake planning and due diligence when brining on 3rd parties.
- Assists in the development and implementation of vendor management policies and related procedures/processes.
Position Qualifications:
- Bachelors degree or equivalent work experience
- Three to five years of progressive vendor management experience
- Demonstrated ability to define and track KPIs and other measurable success criteria
- Experience managing and facilitating vendor relationships and/or contracts
- Prior experience in an insurance banking or finance setting preferred
- May involve infrequent travel to sites (less than 5%)
- This position works at a local Kemper office with possible remote work in Texas.
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information such as your social security number or banking information via text or email. Additionally Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message delete it.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
