Correspondence Specialist
Correspondence Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us
Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia emergency medicine hospital medicine pathology and radiology. Focused on Revenue Cycle Management Ventra partners with private practices hospitals health systems and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues enabling clinicians to focus on providing outstanding care to their patients and communities.
Job Summary
- The Correspondence Specialist is responsible for the research and proper handling of incoming correspondence.
Essential Functions and Tasks
- Works in a variety of work queues servicing multiple clients on claim rejections duplicate claims records and bills.
- Resolves patient billing issues.
- Explains policies and procedures clearly and concisely. Research resolves and documents incoming correspondence.
- Evaluates incoming concerns and returns acknowledgement in the appropriate medium (email telephone etc.).
- Performs special projects and other duties as assigned.
Education and Experience Requirements
- High School Diploma or Equivalent.
- One (1) year of customer service experience in a high volume fast paced environment. Healthcare customer service experience preferred.
Knowledge Skills and Abilities
- Knowledge of the Explanation of Benefits.
- Knowledge of a variety of insurance plans.
- Knowledge of ICD-10 and CPT Codes.
- Strong word processing spreadsheet database and presentation software skills.
- Strong mathematical skills in addition subtraction multiplication and division of whole numbers and fractions; computing percentages; and working with decimals.
- Strong oral written and interpersonal communication skills.
- Strong time management skills.
- Strong organizational skills.
- Ability to handle and resolve escalated calls and correspondence.
- Ability to read understand and apply state/federal laws regulations and policies.
- Ability to remain flexible and work within a collaborative and fast paced environment.
- Ability to communicate with diverse personalities in a tactful mature and professional manner.
Ventra Health
Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicity religion sex age national origin disability sexual orientation gender identity and expression or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities as needed to assist them in performing essential job functions.
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.
Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global scammers may attempt to conduct fake interviews solicit personal information and in some cases have sent fraudulent offer letters.
To protect yourself verify any communication you receive by contacting us directly through our official channels. If you have any doubts please contact us at to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at Experience:
Unclear Seniority
Employment Type
Unclear
Key Skills
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved