Support Services Lead
Support Services Lead
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1 Vacancy
Job Description
Job Summary
You can make a difference in patients lives as an Environmental Service Technician Lead with Corewell Health. In this role you will assist the Supervisor in coordinating and facilitating daily operations addressing employee and customer concerns and ensuring that all daily tasks are completed. You will also be responsible for conducting quality audit inspections assigning and adjusting work schedules coordinating employee work assignments and providing ongoing support and instruction to Environmental Services team members. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment.
Essential Functions
Assigns and adjusts work schedules as necessary.
Coordinates and inspects employee work assignments and completes quality assurance inspections.
Provides ongoing instruction to Environmental Services employees according to department standards.
Communicates and collaborates with other members of the team and across departments to ensure continuity and coordination of services.
Cleans and maintains equipment used in performance of duties and stores it properly.
Acts on behalf of the upline assisting in resolving work-related issues otherwise reporting issues to upline.
May be expected to work across department sites for coverage and business need.
Assumes ownership of various daily operations and initiatives.
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Performs other duties as assigned.
Qualifications
Required
High school graduate or equivalent.
1 year of relevant experience in public service and or customer service experience in a hotel hospital environmental services or janitorial experience).
Knowledge of housekeeping materials supplies and equipment necessary to ensure a safe work environment.
Excellent written verbal communication and interpersonal skills.
Time management and organizational skills.
Self-directed. Ability to make quality independent decisions. Analytical and strong problem-solving skills.
Ability to work effectively and efficiently under tight deadlines high volumes and multiple interruptions.
Ability to maintain the strictest levels of confidentiality.
Ability to listen to others. Competency in the use of a variety of computer hardware and software systems.
Ability to resolve various employee and customer relation issues.
Ability to conduct suitable training in the areas of housekeeping sanitation and safety.
Preferred
1 year of relevant Leadership experience.
CRT-Health Care Environmental Services Technician (CHEST) - AHE Association for the Healthcare Environment 1 Year preferred.
About Corewell Health
As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
Leads working at sites with collective bargaining agreements in place will not perform bargaining unit work.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Farmington Hills Independent Living Apartments - 21300 Archwood Circle - Farmington HillsDepartment Name
Environmental Services - Farmington Hills SkilledEmployment Type
Full timeShift
Evening (United States of America)Weekly Scheduled Hours
40Hours of Work
3:00 p.m. to 11:30 p.m.Days Worked
Monday to FridayWeekend Frequency
Every other weekendCURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Employment Type
Full-Time
