Operations Support Assistant

The Operations Support Assistant is a pivotal member of our Home Office team responsible for driving operational efficiency and providing comprehensive support to Operational and Senior Leadership. This role acts as a central coordinator for key business processes projects and communications ensuring the smooth execution of day-to-day operations. The ideal candidate is a proactive problem-solver who can manage administrative duties while also contributing to process improvement and the overall success of our Home Office operational goals.

Key Responsibilities:

• Serve as a key point of contact for operational inquiries liaising between departments to ensure seamless information flow and project execution.
• Track key operational projects and initiatives providing status updates to leadership and helping to ensure deadlines are met.
• Maintain and update internal process documentation guides and SOPs.
• Support travel coordination and calendar management for leadership.
• Compile manage and maintain key operational data ensuring accuracy.
• Prepare and distribute regular reports and summaries on business activities key performance indicators (KPIs) and project statuses for management review.
• Assist with invoicing expense reporting and data entry tasks supporting accounting.
• Provide high-level confidential administrative support to the COO and other senior leaders.
• Screen incoming communications on behalf of senior staff determine priority and draft or distribute correspondence as appropriate.
• Schedule prepare for and attend key meetings; take detailed notes and distribute meeting minutes and action items to attendees.
• Oversee general office functions including managing vendor relationships and ordering supplies to ensure a productive work environment.

Qualifications :

• Experience:

  • Minimum of three (3) years of experience providing administrative and operational support to executive leadership.
  • Proven experience in a multi-site organization offering administrative support across different locations.
  • Demonstrated expertise in arranging and managing complex travel plans for multiple executives.
  • Prior experience representing leadership through professional written and verbal communication.

• Skills & Abilities:

  • 2 years of experience in an administrative executive assistant or operations support role. 
  • A Bachelors degree in Business Administration Operations or a related field is preferred.
  • Proficiency with Google Workspace and ability to quickly learn new software.
  • Exceptional organizational skills with a keen attention to detail and a proven ability to manage multiple priorities and meet deadlines.
  • Excellent verbal and written communication skills with the ability to interact professionally and effectively with all levels of internal and external stakeholders.
  • Demonstrated ability to function well in a high-paced and at times stressful environment maintaining a positive and proactive attitude.
  • Strong analytical and problem-solving skills with a continuous improvement mindset.

Additional Information :

WHY YOU WILL LOVE WORKING AT T&B!

• Generous benefit Package: 
• Medical Dental Vision and Disability
• Company Paid- Life Insurance
• 401K with company match
• Company Paid Short-Term Disability
• HSA and FSA options
• Paid Maternity/Paternity Leave
• Employee Assistance Program 
• Employee Recognition

Remote Work :

No

Employment Type :

Full-time