Business Analyst, JWO CXQO
Business Analyst, JWO CXQO
Posted on :
13-06-2025
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1 Vacancy
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Job Description
As part of the AWS Solutions organization we have a vision to provide business applications leveraging Amazons unique experience and expertise that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazons real-world experience to build opinionated turnkey solutions. Where customers prefer to buy over build we become their trusted partner with solutions that are no-brainers to buy and easy to use.
Amazon Physical Stores is more start-up than big-company a group of entrepreneurial analytical and creative leaders with innovation at our core. Were pushing the state of the art in helping customers shop in engaging fast and safe ways. To date weve created stores that let you use an app to enter take what you want from our fresh selection and go (Amazon Go); a smart shopping cart that uses computer vision algorithms and sensor fusion to let you skip the checkout line (Amazon Dash Cart); and contactless services that let you pay enter or identify yourself (Amazon One). Note: The specific team is internally and tech focused to delivery scalable solutions.
Our checkout-free shopping experience is made possible by our Just Walk Out Technology which automatically detects when products are taken from or returned to the shelves and keeps track of them in a cart. When youre done shopping you can just leave the store. Shortly after well charge your Amazon account and send you a receipt. Check it out at Designed and custom-built by Amazonians our Just Walk Out Technology uses a variety of technologies including computer vision sensor fusion and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision machine learning distributed systems and hardware design.
We are looking for a Business Analyst with a passion for using data to discover and solve real world problems. You will enjoy working with one of the richest data sets in the world latest technology and the ability to see your insights drive the creation of JWO stores.
The perfect candidate will have passion and experience analyzing data and using that analysis to drive key insights and recommendations. As a business analyst you will also build reports and metrics drive ad hoc analysis and communicate insights to key stakeholders. You will not only execute on the required skills but also be able to influence educate and drive results in a fast-paced ambiguous environment.
Key job responsibilities
Continually improve ongoing reporting and analysis processes automating or simplifying self-service support for customers
Interface with business customers gathering requirements and delivering complete reporting solutions
Interface with other technology teams to extract transform and load (ETL) data from a wide variety of data sources
A day in the life
This position will closely work with CXQO operations team to develop dashboards to analyze data for determining root cause building business insights and dive deep.
It involves complex analysis and diving deep into key metrics based on requests building and maintaining multiple databases.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We have BIEs and DEs in our team to support analyticsdata and reporting needs for DS SDE and PMs across JWO team
- 1 years of tax finance or a related analytical field experience
- 2 years of complex Excel VBA macros writing experience
- Bachelors degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL
- Experience working with Tableau
- Experience using very large datasets
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Amazon Physical Stores is more start-up than big-company a group of entrepreneurial analytical and creative leaders with innovation at our core. Were pushing the state of the art in helping customers shop in engaging fast and safe ways. To date weve created stores that let you use an app to enter take what you want from our fresh selection and go (Amazon Go); a smart shopping cart that uses computer vision algorithms and sensor fusion to let you skip the checkout line (Amazon Dash Cart); and contactless services that let you pay enter or identify yourself (Amazon One). Note: The specific team is internally and tech focused to delivery scalable solutions.
Our checkout-free shopping experience is made possible by our Just Walk Out Technology which automatically detects when products are taken from or returned to the shelves and keeps track of them in a cart. When youre done shopping you can just leave the store. Shortly after well charge your Amazon account and send you a receipt. Check it out at Designed and custom-built by Amazonians our Just Walk Out Technology uses a variety of technologies including computer vision sensor fusion and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision machine learning distributed systems and hardware design.
We are looking for a Business Analyst with a passion for using data to discover and solve real world problems. You will enjoy working with one of the richest data sets in the world latest technology and the ability to see your insights drive the creation of JWO stores.
The perfect candidate will have passion and experience analyzing data and using that analysis to drive key insights and recommendations. As a business analyst you will also build reports and metrics drive ad hoc analysis and communicate insights to key stakeholders. You will not only execute on the required skills but also be able to influence educate and drive results in a fast-paced ambiguous environment.
Key job responsibilities
Continually improve ongoing reporting and analysis processes automating or simplifying self-service support for customers
Interface with business customers gathering requirements and delivering complete reporting solutions
Interface with other technology teams to extract transform and load (ETL) data from a wide variety of data sources
A day in the life
This position will closely work with CXQO operations team to develop dashboards to analyze data for determining root cause building business insights and dive deep.
It involves complex analysis and diving deep into key metrics based on requests building and maintaining multiple databases.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We have BIEs and DEs in our team to support analyticsdata and reporting needs for DS SDE and PMs across JWO team
- 1 years of tax finance or a related analytical field experience
- 2 years of complex Excel VBA macros writing experience
- Bachelors degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL
- Experience working with Tableau
- Experience using very large datasets
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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