About the Role

MRU Parking and Transportation Services is looking for motivated individuals who are looking to increase their experience. This role reports to the Manager of Parking and Transportation Services and is supervised by the Parking Compliance Team Lead. This position is required to work outside almost exclusively and is required to be prepared to work in all weather conditions. This position requires a Class 5 drivers license with a clean drivers abstract. Daytime availability is required. This is a casual role working up to 20 hours per week.

Responsibilities

• Mobile and foot patrol of parking lots and garages to identify issues lot counts non-compliance ticketing enforce MRU parking policies and customer service
• Monitoring permits/tickets/license plates on vehicles for non-compliance and issuing tickets as applicable
• Static and mobile client assistance
• Monitor equipment and signage for damage
• Support peak time access/egress flow and lot sales as directed
• Complete daily shift reports and required documentation as required
• Be aware of the event calendar and the impact to PTS
• Administrative support
• Adjust lot signs place signage remove signage etc.
• Problem solving dealing with difficult situations or customers
• Releasing vehicles from MRU Impound Lot
• In collaboration with supervisor:
• Towing vehicles to MRU Impound Lot
• Customer complaints
• Damage to MRU property
• Other duties as assigned

Qualifications

• High School Diploma or Equivalent
• Able to maintain a professional demeanor in all situations
• Able to work well in a team-oriented environment
• Able to work independently with minimal supervision
• Strong attention to detail and good observational skills
• Strong communication and conflict resolution skills
• Basic computer skills
• Able to lift upwards of 30lbs
• Monday to Friday daytime (8AM to 6PM) availability required
• Valid Alberta drivers license and clean abstract is required

Salary: $16 to $18per hour

Closing Date:Open until suitable candidates are found.

All qualified candidates are encouraged to apply; however Canadian citizens permanent residents and others currently eligible to work in Canada will be given Mount Royal graduates who are foreign nationals may be eligible to work on campus. Please refer to the Citizenship and Immigration Canada website under Post-Graduation Employment at