QA Supervisor

Natureplex is a dynamic privately held pharmaceutical manufacturer dedicated to revolutionizing over-the-counter medicines and electrolytes. Founded in 2001 we proudly offer proprietary brands private label products and contract packaging services. With our two locations in Memphis Tennessee and Olive Branch Mississippi we are on an exciting journey of rapid expansion creating incredible career advancement and personal growth opportunities.

We seek a talented Quality Assurance Operations Supervisor to join our dynamic team. The ideal candidate will possess relevant skills a positive attitude and a proactive approach to promote success and foster growth within our company culture and across documents between Natureplex facilities.

In addition to career growth we also offer our employees a range of benefits and perks.

These include:

- Paid Vacation

- Medical Insurance with 80% coverage for employees and 20% for dependents

- Dental and vision insurance

- Short-term Disability

- Voluntary Life Insurance

- Company-paid life insurance

- 401(k) plan with company-matching

- Weekly pay

We provide equal employment opportunities and create a safe and fair work environment for all employees.

Natureplex is an Equal Opportunity Employer.
Natureplex participates in E-Verify.

Essential Functions

Lead the development implementation and performance monitoring of Quality technicians and associates to ensure thorough inspections and sampling of in-process materials raw materials and finished goods strictly following Standard Operating Procedures (SOPs).

Demonstrate a comprehensive understanding of quality requirements and apply sound judgment to assess compliance effectively. The individual in this role will excel in decision-making and consistently uphold high standards.

Skillfully manage and execute Quality check verifications inspections sampling and line clearances.

Oversee QA Inspectors during critical processes such as manufacturing line clearance raw material sampling and component verification.

Reinforce cGMP guidelines and ensure that SOPs align with regulatory standards through diligent review.

Coordinate the inspection and disposition of raw materials components finished goods and returned goods while establishing AQL inspections to maintain quality standards.

Effectively manage the issuance and reconciliation of production batch records and controlled documents.

Assess and elevate the performance of quality assurance team members to ensure top-tier output.

Facilitate the efficient transport of samples documents and equipment between production facilities.

Invest in team development through effective communication and robust training initiatives.

Actively participate in production and shipping meetings as required.

Lead or support investigations as needed demonstrating proactive engagement in problem-solving.

Tackle additional tasks assigned by management with confidence and a solutions-oriented mindset.

Competencies

Adaptability and Change Management demonstrates a strong ability to adjust to new situations and embrace workplace changes ensuring a smooth transition during transformative periods.

Communication articulates ideas clearly and effectively in speech and writing fostering understanding and collaboration among colleagues.

Collaboration and Teamwork excels in working alongside others to achieve common objectives leveraging diverse strengths for enhanced results.

Continuous Learning committed to ongoing professional development actively seeking new skills and knowledge to stay ahead in the evolving work environment.

Creativity and Innovation inspires and implements innovative solutions through original thinking and fresh approaches to challenges.

Critical Thinking and Problem-Solving skillfully analyzes information to identify issues and develop practical effective solutions that drive the process.

Organizational AwarenessA keen understanding of the organizations structure culture and dynamics enables informed decision-making and strategic alignment.

Selfawareness: Maintaining a clear understanding of personal strengths and weaknesses utilizing emotional intelligence to enhance interpersonal interactions.

Service and Quality Focus dedication to prioritizing customer needs and consistently delivering exceptional work that exceeds expectations.

Valuing Diversity and Inclusion actively respects and appreciates various backgrounds perspectives and experiences fostering a prosperous and inclusive workplace culture.

Initiative takes decisive proactive steps to enhance the work environment and contribute positively to organizational success.

Resilience demonstrates the capability to recover from challenges and setbacks maintaining a positive outlook and determination to move forward.

Knowledge Skills and Abilities

Highly proficient in Microsoft Office Suite (Outlook Excel Word PowerPoint)

Well-versed in Current Good Manufacturing Practices (cGMP)

Expert in Good Documentation Practices (GDP)

Comprehensive understanding of Quality Assurance (QA) inspections

Proven ability to develop and lead high-performing teams

Skilled in reviewing revising and creating Standard Operating Procedures (SOPs) and work instructions

Exceptional critical thinking skills

Extensive experience with Good Manufacturing Practices in the Pharmaceuticals Biologics and Food Industry

Self-motivated and a strong team player

Hands-on experience in troubleshooting processing and equipment errors

Effective communicator both verbally and in writing

Exemplary professionalism in demeanor speech and appearance

Inspirational leader with the ability to empower and develop team members

Proficient in Microsoft Office NetSuite and electronic Quality Management Systems (eQMS)

Supervisor Responsibility

Successfully manages quality assurance personnel and equipment to consistently meet testing requirements and deadlines.

Dedicates efforts to evaluate and develop team members through effective empowerment and training initiatives.

Coordinates inspections at two facilities with precision and efficiency.

Ensures thorough line clearance verification.

Approves payroll and time-off requests with authority.

Supervises a team of 2 to 6 employees effectively.

Work Environment

Production

Some loud sounds are coming from automated machinery

Some unpleasant smells are due to the various chemicals used in production and the labs

Able to work in a temperature-controlled environment.

Office Environment

Equipment Used and Physical Demands

- The position requires you to remain stationary 50% of the time.

- You will need to move traverse and navigate for the remaining 50% of the time.

- This role involves using a computer for approximately 50% of your tasks to access input and retrieve necessary information.

- You may occasionally need to lift objects weighing up to 50 pounds.

- You should be prepared to position yourself for up to one hour at a time to perform essential duties.

Equipment Used:

- Computer

- Telephone

- Copier/Scanner/Fax

Communication Skills:

- Must be able to speak clearly.

- Must be able to understand and respond to verbal communication.

Expected Hours of Work

Monday to Friday with an average of 40 to 45 hours per week as needed. Occasional nights weekends or holidays may be required.

Travel

Samples and documents will be delivered between Natureplex facilities.

Preferred Education and Experience

1 year in a non-sterile manufacturing facility

21 CFR 210 and CFR 211

5 years of supervisory experience

Preferred Eligibility Qualifications

Bilingual in Spanish

Lean Six Sigma Manufacturing Knowledge

Forklift Experience

Knowledge of Pharmaceutical inspections using AQL