Senior TPM - Supply Chain Tech, Device Postponement Operations

At Amazon Devices were constantly looking for ways to improve our supply chain systems and how we get our products to our customers. Amazons Device Postponement Operation (DPO) manages a complete supply chain (from raw material procurement to assembly to finished goods delivery) waiting until the product is in the sales region before determining its final configuration. The information technology and processes required to manage supply chain postponement are highly specialized respond quickly to demand changes and leverage AI extensively.

We are looking for a dynamic driven organized analytical and creative Technical Program Manager to join our team. This role requires an innovative thinker and a detail oriented execution leader to drive supply chain system innovations across Amazon internal teams and external partners.

A qualified candidate will have a background and experience managing large complex supply chain technology initiatives that deliver critical solutions across multiple teams and/or across organizations. The candidate will understand risks caused by technical complexity. The candidate will have experience supporting supply chain processes including: demand and supply forecasting production and material planning material procurement manufacturing execution automation control and logistics planning and execution. The candidate will have experience with transaction systems (e.g. APS/ERP/MRP/TMS/WMS/MES) automation control systems (e.g. PLC) descriptive analytics (e.g. supply metric dashboards) predictive analytics systems (e.g. machine learning forecast models) and prescriptive analytics systems (e.g. supply network optimizer allocation optimizer). They will have experience writing technical requirements managing software development across multiple teams developing and implementing standard test methods troubleshooting and resolving technical issues in the field.


Key job responsibilities
-Owning managing and enhancing a complex supply chain information technology program that integrates multiple sub-systems including Amazon and external partner systems.
-Resolving information technology issues relating to on-going operations.
-Meeting/exceeding measurable improvements in operations speed efficiency agility and customer experience
-Driving simplification and efficiency in existing engineering architectures to unblock innovation and speed of delivery.
-Driving alignment across stakeholder teams with conflicting goals communicating ideas effectively (both verbally and in writing) to a wide range of audiences including VPs Directors Managers and Engineers.
-Escalating and mitigating potential risks arising from changes to dependent systems and processes.
-Staying close to the ongoing operations and quickly identifying the best technical solutions that can solve problems for DPO Amazon and our customers.
-Maintaining close communication with Engineering teams to ensure effective team collaboration.
-Collaborating with suppliers providing design feedback and recommendations for systems they own which impact DPO.
-Working independently and dealing with ambiguous environment.


A day in the life
In this role you will own a large supply chain information technology program that integrates multiple complex sub-systems. You will manage the lifecycle of complex cross-functional technology initiatives unblock teams and increase the speed of delivery negotiate for resources and priorities escalate effectively find a path forward in difficult situations make trade-offs between short-term needs vs. long-term needs. You will have high ownership of your work as proven by a record of driving projects and strategic initiatives to their completion independently.

About the team
At Amazon Devices were constantly looking for ways to improve customer experience and how we get our products to our customers. Amazons Device Postponement Operation (DPO) imports devices in bulk packaging to the U.S. and other regions with large customer populations. DPO performs final configurations in region based on current demand and then packs out the final product leveraging highly automated processes. DPO ensures customers get what they want when they want it. DPO currently services the U.S. market and in the process of expanding globally.

- Bachelors degree in engineering computer science or equivalent
- 5 years of technical product or program management experience
- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- 3 years supply chain systems implementation experience including transaction systems (e.g. APS/ERP/MRP/TMS/WMS/MES) and automation control systems (e.g. PLC).
- Experience implementing systematic methods to identify analyze and prioritize potential failures within a system such as Process Failure Mode and Effects Analysis (PFMEA)

- Experience in software development
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
- Experience managing business intelligence (BI) engineers and the descriptive analytics systems they develop using BI tools (e.g. Quicksite Tableau).
- Experience managing operations research scientists and the predictive/prescriptive analytics systems they develop using machine learning tools (e.g. Python scikit-learn TensorFlow Pandas) and optimization solvers (e.g. Xpress Gurobi CPLEX).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.