iGaming Trainer
iGaming Trainer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Adhere to New Jersey Gaming Commission Regulations and PT Services NJ regulations and departmental policies and procedures.
- Design and develop training programs based on both the organization and the employees needs.
- Train new employees by providing practical skills and motivation that encompasses proper game procedures appropriate chats proper dealing posture body language and any related company standards.
- Develop training evaluation of new employees and successfully motivate new employees to acquire knowledge.
- Evaluate new employees performance until proceeding to independent work as well as to provide feedback about performance.
- Implement and monitor individual and practical training of dealers and shufflers to reduce errors and improve the overall job performance.
- Provide professional training to shift managers and maintain a high level of professional knowledge accordingly.
- Develop improve and restore training materials to provide quality of training following companys standards.
- Lead supervise and motivate the achievement of employees objectives and improvement.
- Inform operation manager of any significant or special occasions that require attention.
- Cooperate with operations manager and administration staff regarding employee training.
- Observe and review new employees training progress.
- Retrain employees as needed to meet to companys performance standards.
- Organize and create new employees photos and nicknames.
- Prepare and distribute diplomas to new employees successful completion of the training.
- Assist employees with any training related questions.
- Prepare any necessary reports and presentations by management request.
- Perform any additional duties as instructed by management.
Qualifications :
- High school diploma or equivalent/ Some college (preferred)
- At least 1 year of Training related experience.
- Basic computer skills- MS Office electronic mail etc.
- Knowledgeable of employees training and content instructional methodologies.
- Be able to diversify teaching methods forms and technology.
- Good cooperation skills and be able to deal with potential conflicts in diverse situations.
- Maintain a professional and clear communication with employees.
- Ability to teach and explain companys policies and procedures.
- Be able to give constructive feedback and supervise teamwork.
- Strong multitasking and decision-making skills.
- High accuracy and strong attention to detail.
- Good organization planning and time management skills.
- Be able to operate Office equipment (printers copiers phones etc.).
- Excellent verbal and written communication skills
- Problem solving skills and working on different assignments simultaneously.
- Must be able to obtain a NJ Casino Employee Registration license through the NJ DGE
- Must be able to work on a flexible schedule such as holidays overtime and weekend availability.
Additional Information :
If you need reasonable accommodation and/or assistance during the application and hiring process applicants can contact Playtech US-Human Resources via email. Our team will be happy to help!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
