Lobby Ambassador
Lobby Ambassador
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Title
Lobby Ambassador
Business Unit
Integrated Facilities Management
Reporting to
India Account Manager
Overall Role
The Workplace Ambassador - Reception plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL our client and their guest.
As the first point of contact at Reception they are responsible for welcoming employees with genuine hospitality and thoughtful services.
Duties & responsibilities
What this job involves
Site Operations
- Create a comfortable welcoming and hospitable experience for employees and their guest.
- Boost agility in the workplace by managing up-to-date visitor information.
- Handle internal & external calls and correspondence.
- Anticipate client needs through observation to create memorable experiences.
- Maintaing the lobby ambience and standards
- Manage stationery requisition and related inventory management.
- Adhoc responsibilities assigned by Account Manager.
- Support soft services team as and when required in site operations
- Collaborate with Security team seated in the front desk
Customer Services
- Foster a sense of hospitality and create happiness at work for our team our client and their guest.
- Creating a welcoming environment for clients (internal/external) customers by providing authentic caring and timely service.
Visitor Management
- Provide personable and efficient visitor registration services.
- Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
- Enhance safety and security of our clients facility by management of visitor movement.
- Execute emergency response plan to ensure safety of client and guest when necessary.
Conference Meeting Room Booking
- Assist & educate client to achieve a smooth and efficient process for meeting room bookings.
- Enhance user comfort by efficient turnaround of meeting rooms.
- Plan experiences and community events within and beyond the office that unite people and inject fun into the workplace.
Experience Support
- Calling upon the resources of the Account Manager assist our client with their workplace experience initiatives and events
- Assist with the design remote organisation and Coordination of client events
Mail Delivery Services
- Organise receipt and deliveries of all mails and courier services.
- Manage mail distribution records and mail logs.
Candidate Specification
Experience
- 2-years experience in Hospitality and/or Tourism sector or related professional area
- Prior experience to manage the F&B social events or wellness program is an advantage
- Diploma from an accredited institute
Task Skills
- Proficiency with Microsoft Word Excel and PowerPoint.
- Good command of verbal and written English
Personal Skills
- Ability to meet tight schedules and deliver high quality of work
- High level of communication and interpersonal skills
- Great hospitality in the workplace makes a big impact on the visitor experience and we will build upon the skills you already possess to help you make the greatest impression at that first greeting point the reception
Location:
On-site Bengaluru KAScheduled Weekly Hours:
0If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Employment Type
Full-Time
