Life Claims Assessor
Life Claims Assessor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Anticipated Contract End Date/Length: 6 month contract
Work set up: Hybrid
Our client in the global professional services industry is looking for a skilled and empathetic Life Claims Assessor to join their dynamic team. In this role the selected candidate will manage individual protection claims from initial notification through to final settlement. This position is ideal for someone with a passion for delivering excellent customer service and supporting vulnerable clients when they need it most. The successful candidate will provide fair evidence-based claims decisions in line with policy terms company philosophy and industry best practices. Daily contact with customers intermediaries and service providers both in writing and over the phone is a core part of the role and requires strong communication skills and a professional approach.
What you will do:
- Manage individual protection claims from initial notification through to final settlement within agreed authority limits and service standards.
- Assess claims accurately in accordance with policy terms conditions and the clients claims philosophy.
- Communicate with members clients doctors service providers intermediaries reinsurers and FOS as necessary to:
- Gather required information related to claims and enquiries.
- Explain claims processes requirements and outcomes clearly.
- Resolve appeals and complaints in a professional and empathetic manner.
- Build and maintain strong relationships with intermediaries and service providers.
- Contribute to continuous improvement initiatives within the claims function actively challenging the status quo to drive innovation.
- Collaborate with cross-functional teams including Group Claim Assessors Underwriting Actuarial and Client Services to enhance business knowledge and promote best practices.
Qualifications :
- Proven experience in assessing claims for underwritten protection products.
- Strong interpersonal and communication skills with the ability to engage confidently with a variety of stakeholders.
- Highly organised with the capability to manage multiple tasks and deadlines simultaneously.
- Committed to delivering exceptional customer service demonstrating a proactive mindset and a solutions-oriented approach.
Additional Information :
Candidates must be legally authorized to live and work in the country the position is based in without requiring sponsorship.
We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.
HelloKindred is proud to be an equal opportunity employer committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity/expression sexual orientation national origin disability age or veteran status.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
