Loss Prevention Investigator
Loss Prevention Investigator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Holt Renfrew offers you an inspiring fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation a generous employee discount pension and health & dental benefits tuition assistance and continuous learning and development.
Loss Prevention Investigator
Our Loss Prevention Investigators protect and maintain the company assets while securing a safe environment for our clients and associates this includes (but is not limited to) the following responsibilities:
Open and close the store as scheduled following all Holt Renfrew procedures
Perform assigned operational and inventory control audits along with follow up to ensure compliance
Support Operation(s) and Sales team(s) with inventory counts shortage programs and unsaleable articles
Perform routine floor walks and inspections to maintain business continuity and integrity
Maintain a high level of confidentiality
Observe and dispatch by monitoring CCTV systems
Conduct internal and external investigations as required
Apprehend shoplifters while maintaining all elements of proof and precise investigation notes and documentation
Testify at criminal proceedings as appropriate
Comply with all Health & Safety policies and requirements
Respond to any/all emergencies providing first aid and/or security procedures as necessary following up with detailed reporting
Act as an advocate for Health and Safety in the store by attending monthly meetings sharing with store team(s) and new hires.
Perform other duties as assigned
The ideal candidate:
Has at least 1 year minimum of experience working in a high paced Loss Prevention and/or Safety & Security role along with working knowledge of a retail environment
Must produce upon hire hold and maintain in good standing; a valid provincial security license
Must produce upon hire hold and maintain in good standing; a valid standard first aid CPR and AED certificate(s)
Understands that providing a great customer experience and being approachable are key attributes as a luxury retail partner
Previous investigative and interview training an asset
Problem solving and de-escalation skills an asset
Maintains clear field notes and daily communication logs
Maintains thorough clear and precise investigation reports
Ensure compliance with privacy policies regulations and cyber security measures.
The measure of success:
Contribution to controlling losses due to internal/external theft fraud or accident
Individual objectives linked to the achievement of department goals
Reach short and long-term career goals through Independent development
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
Employment Type
Full-Time
