Transformation Coach

The Transformation Coach provides leadership in continuous improvement efforts throughout the organization as assigned. Facilitates effective efficient team functions in the delivery of goals and objectives as identified by the Transformation Guiding Team. Ensures all continuous improvement projects task forces and workgroups as well as department level continuous improvement efforts align with our True North: Our Patients Our Colleagues Our Community.

The Transformation Coach is responsible for supporting and mentoring trained Project Facilitators in defining scoping and validating projects that align with organizational objectives. Assist Facilitators in leading multidisciplinary project meetings and workshops to complete project tasks and activities while driving innovation efficiency and change management skills. Support departmental leaders in monitoring and measuring results. Develop standards and apply benchmarking and best practice applications to support improvement at the team and organizational levels. Facilitate training of Lean Six Sigma change management project management team building internal process reviews and other performance improvement topics. Promote a culture of continuous improvement through mentorship coaching and change leadership.

1. 1. Leads teams in conducting performance improvement and process redesign workshops using appropriate analytic and facilitation techniques as the situation requires. 
   2. Improves processes using performance improvement standards and methods such as 5S Lean VSA Six Sigma process mapping / re-engineering and collaborative problem-solving techniques.
   3. Develops standard work within process areas and the PI functions and collects and presents data analysis results.
   4. Leads the A3/IMPRV process and design for rapid process improvement workshops (RPIW) and value stream analysis (VSA) including business justification baseline and current state performance and accurate scope for the project.
   5. Uses proven statistical analysis tools (e.g. Excel Minitab) to determine trends root causes and improvement in a process.
   6. Assists department leadership with understanding analytical data and instructs as necessary.
   7. Measures current organizational and process performance using a variety of qualitative and quantitative techniques including one-on-one user interviews user workshops surveys observational studies training and statistical analysis.
   8. Develops process maps of existing and future state processes using appropriate techniques and software (Visio).

Qualifications :

• 4 year / Bachelors Degree: Engineering Health Care Administration Nursing Business or related field (Required)
• Lean or TPS training (Required)
• Lean / Six Sigma Black Belt (Preferred)
• 2-4 years experience facilitating process improvement teams / role as a change agent
• 2-4 years hands-on experience with process improvement methodologies and approaches at an organizational level including rapid improvement events
• Training in continuous quality improvement and process management
• Experience in teaching and instruction of process improvement concepts

Additional Information :

All your information will be kept confidential according to EEO guidelines.

 Compensation

• Pay Range: $38.67- $58.05
• Other Compensation (if applicable):
• Review the 2024-2025 UMMS Benefits Guide

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