Customer Services Specialist II
Customer Services Specialist II
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Salary Not Disclosed
1 Vacancy
Job Description
To be fully considered for this position all candidates must submit the following at the time of submission:
A complete and accurate GSU application
Resume
Cover Letter (Recommended)
Finalcandidates must provide three professional references.
Customer Services Specialist II
University Advisement Center
Georgia State University
TheUniversity Advisement Centeris looking to hire aCustomer Service Specialist IIto staff the front desk operations at ourAtlanta campus.
WHAT MAKESThe University Advisement Center A GREAT PLACE
A flexible work environment
Generous benefits including health dental vision tuition assistance retirement etc.
A knowledge-sharing organization that works collaboratively with diverse partners.
Professional development opportunity and mentorship
A rapidly growing center within an academic setting
HERE IS WHAT YOU WILL DO
- Provide information about departmental policies procedures and regulations to students faculty staff and the general public who may come to the office.
- Coordinate phone traffic for the office
- Supervise student assistants
- Schedule appointments for staff
- Coordinate the petition process to include data tracking
- Inventory and order office supplies as necessary
- Take minutes at staff meetings
- Coordinate use of office conference rooms
- Coordinate morning and afternoon mail and faxes; send out to designated mailboxes
- Create monthly reports to include monthly traffic to office petitions phone and academic forms
- Assist with any special projects
These positions are integral to these offices running smoothly. It is expected that the successful candidate will open and close the office each day.
The work hours for these positions are 8:30 AM until 5:15 PM.
A Great Place to Work:
Would you be interested in attending an award-winning urban research university for free Our Tuition Assistance Program lets employees take classes for free. At Georgia State University we emphasize work-life balance. With excellent benefits competitive pay and an exciting location Georgia State University could be the place for you.
Georgia State offers competitive pay and benefits including:
- Paid Leave Time
- Comprehensive Health dental and vision insurance Coverage
- 403(b) and Pension plans
Minimum Hiring Qualifications:
High school diploma or GED and two years of customer service administrative or office experience; or a combination of education and related experience.
Required Experience:
Unclear Seniority
Employment Type
Full Time
