External Audit Process Manager
External Audit Process Manager
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Job Description
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in advanced wound care ostomy care continence care and infusion care. With around 10000 colleagues we provide our products and services in almost 100 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Group revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec please visit
At Convatec were transforming our business for the better. Better products. Better ways of working. And better ways of delivering for our customers and each other. Were aiming for nothing short of excellence. Join us on our journey to #ForeverCaring as an External Audit Process Manage and youll do the same.
About the role:
This position is responsible for establishing and maintaining an overall compliance framework for ConvaTecs assuring constant compliance and audit readiness across the entire business. The scope is focused on External Audit Process compliance and is assured via the execution of a Corporate External Audit Program that this position leads.
Your key duties and responsibilities:
Corporate Process:
- Shape the External Audit Process in the organization that enable the harmonization of the process execution.
- Collaborate across the organization to standardize and leverage practices and metrics across the organization.
- Provides leadership oversight and strategic guidance for companywide issues related to Quality compliance.
- Liaise with Quality Leaders on assessing gaps and defining actions plans related to External Audit Non-Conformances reviewing and supporting responses to Notified Body/Health Authorities as applicable.
External Audit Process:
- Corporate process owner for external audit process execution from readiness to execution response and tracking of commitments.
- Owns corporate audit program (Procedure for inspection readiness and unannounced audit System Lead Site External Audit Scheduling with Health Authorities/Notified Body and Customers Support responses Maintain site profiles in e-system).
- Supports External Audit Readiness as required.
- Analyse External Audit data for systemic trends and proposal of Continuous Improvements projects/CAPAs.
- Maintain a site compliance profile.
- Gather and analyse data as an input to the Management Reviews and/or CAPA Review Board.
- Support Internal Audits execution as required.
Compliance and Education Program:
- Develop and maintain training material to execute the External Audit Program.
- Provides training/education for External Audit programs on regulations/ standards.
- Keep abreast of all current regulatory and statutory expectations.
- Support QMS regulation Changes/Gap assessment and implementation of new regulations/ standards.
Inspection readiness:
- Enable successful product realization and compliance through readiness compliance activities assessments and other consultation.
- Point Of Contact and provide leadership / oversight of inspection readiness audit management and responses for external inspection.
- Ensure sites are in permanent state of inspection readiness using readiness tools.
- Maintain external audit schedule and report on outcomes/results.
- Support coordination of responses to Notified Bodies to ensure SME and Management engagement and buy-in.
Health Authority:
- Provide independent review and classification of Regulatory Health Authority inspections and observations for all business units.
- Support and review responses from the site to ensure robust investigation and action plans.
- Support External Audits as required.
Other responsibilities:
- Support additional projects as required such as Integration/Divestiture of sites
Skills & Experience:
- Internal Lead Auditor Certification and experience in executing audits.
- Excellent written and verbal communication skills with an open collaborative interactive leadership style.
- Ability to build and nurture strong and positive relationships with other leaders to partner effectively.
- Balanced technical understanding of products and processes combined with business and compliance acumen.
Qualifications/Education:
- Minimum of B.S. or equivalent in a scientific/technical discipline is required.
- Seven to Ten (7-10) years in the medical device and/or pharmaceutical industry.
- Two to Four (2-4) years experience in a QA/QC role.
- Practical experience and global mastery in global quality standards and regulations governing medical products.
Travel Requirements:
- The position may involve occasional travel up to 25% both domestically and overseas. Most trips will include overnight travel.
Working Conditions:
- This role may be based in the UK with a remote working structure.
- May need to support global discussions in different time zones.
Our ambitions will bring the very best out in you. Youll be pushed to aim higher and really own your work. Youll be encouraged and supported to make things happen too. It can be challenging. But as the progress you make will help improve the lives of millions itll be worth it.
This is stepping up to a challenge.
This is work thatll move you.
#LI-CC1
#LI-Remote
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media text message email or phone call about recruitment at Convatec do not disclose any personal information or pay any fees whatsoever. If youre unsure please contact us at .
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee
If you are an active employee at Convatec please do not apply here. Go to the Career Worklet on your Workday home page and View Convatec Internal Career Site - Find Jobs. Thank you!
Employment Type
Full-Time
