Regional Security System Technician
Acadian Total Security a division of Acadian companies has an immediate opening for a full-time Regional Security System Technician I in Houma LA.
Employee must be available for a rotating on-call schedule that may require employee to immediately come to work to handle technical issues.
Duties include but are not limited to:
- Install maintain and troubleshoot alarm equipment issues.
- Maintain internal data regarding system set-ups reporting and notification for customers.
- Maintains or establishes customer relations through proactive and effective communications with new or existing customers.
- Explain procedures related to monitoring alarms and processing alarms to customers.
- Diagnose and rectify customer issues with the purchasing and selection process of alarm equipment.
- Maintains spreadsheets records processes procedures and documentation of system designs.
- Maintains vehicle inventory control of alarm equipment and all other products used by ATS.
- Maintains workplace cleanliness and makes sure that all equipment is maintained properly.
- Remains educated and informed of industry trends in products procedures and services.
- Ensures that customer installations and issues are resolved promptly and professionally.
- Provides customer support on any and all issues experienced by ATS customers.
- Maintains all necessary reporting for administration.
Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required.
- High School diploma or GED.
- Criminal History check required.
- 3 years of security systems experience preferred.
- Level I Fire Alarm System Certification preferred.
- Must be PC literate with some familiarity with MS Word and Excel.
- Strong organizational skills.
- Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
- Ability to write routine reports and correspondence.
Benefits:
- Employee Stock Ownership Plan 401(k) or Roth options
- Medical Dental Vision Life Insurance etc.
- Opportunities for Advancement and Growth
- Promotion Plan
- Opportunity for Overtime
- Tools and Company Vehicle Provided
- Job Stability
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Required Experience:
IC