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Job Location:
Spokane, WA - USA
Monthly Salary:
$ 20 - 24
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who We Are:
At Mainstream Electric Heating Cooling and Plumbing we keep on growing because we only hire the best and our customers love us for it; our BBB A rating is no accident! Weve been at this for over 20 years here in the Spokane/CDA area. We want team members who are committed to solving problems for our clients doing the job right and standing by their work 100%.
We only hire the highest skilled most reliable licensed electricians plumbers and air conditioning techs in the business. A team that stands behind their work with fair consistent pricing and a workmanship guarantee. Now we want YOU to join our award winning team at Mainstream!
The Good Stuff:
- Medical Dental & Vision Insurance
- Pet Insurance
- 401k with 4% company match
- PTO Paid Holidays Paid Wellness Time
- Employee Discounts
- Continuous education to further your development
What does the job entail:
- Organize & coordinate daily schedules based on call priority & technician ability
- Monitor performance of Service Technicians
- Communicate with customers in a timely & effective manner
- Understand sales goals & hold team accountable
- Ensuring the right technician is scheduled on the right service
- Deliver call scripts with an authentic cadence; be clear compelling and personable
- Maintain and update customer databases with complete and accurate information
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Mainstream Electric, Heating, Cooling, & Plumbing: Our Electric, HVAC, and Plumbing services have brought a SPARK to the Spokane metro area since 2000. Our top notch service and outstanding customer service are what makes Mainstream the ‘go to’ service company in the area. When you jo ... View more
