CRM Campaigns - Apprentice (m/f/d)
CRM Campaigns - Apprentice (m/f/d)
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Job Description
Youre customer obsessed and cant base any decision without data Come join the Deezer CRM team! We have taken our obsession for our users and injected it with new thinking and ways to disrupt how we do CRM. For this transformative organisation we need a diverse team of CRM experts all dedicated to design build and activate new ways to engage our users around our favourite topic - music. Beyond ideation and concepting we need resourceful individuals who can dig into the how and thrive working in a dynamic environment to get things done.
The role
We are currently seeking a highly motivated individual to join our team as a CRM Campaigns Apprentice. In this role you will have the exciting opportunity to develop tailored CRM campaigns to support engagement initiatives making a tangible impact on our businesss goals. Youll drive end-to-end processes to deliver innovative personalised communications across all channels with a high focus on testing & optimization.
You will have the chance of working closely with various departments within our organisation including Marketing Content Artist Relations Data and Copywriting/Graphic Design.
What you will do
Ideate and execute CRM campaigns to boost engagement leveraging music content. Own the development of these campaigns from end-to-end including QAing to ensure an optimal delivery.
Work closely with different teams across the organisation to ensure the successful execution of CRM campaigns and alignment with company objectives.
Be data-driven: Implement test and learn strategies to continuously improve campaigns performance.
Monitor analyse and report on CRM performance metrics and communicate learnings to the organisation.
Find new and innovative ways to engage with users effectively using our channel mix.
Qualifications :
This role is excellent for a person with:
Genuine enthusiasm for customers a data-driven approach and a creative mindset with experience in project management.
A real team player spirit someone who enjoys working within an international team.
Knowledge of CRM platforms (ideally Braze).
Working proficiency in English.
Passion for music and understanding of the streaming industry is a plus.
If you dont meet 100% of the qualifications outlined above tell us why youd still be a great fit for this role in your application!
Additional Information :
At Deezer you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities e-learnings and workshops right from the onboarding :
- Regular Diversity & Inclusion internal and external talks
- Dedicated employee work streams on Gender equity Ethnicity & Culture Disability and LGBTQ
- Multiple e-learnings and mandatory training sessions for all managers
- English and French courses for all so that everyone can connect and feel included
Beyond benefits like health insurance transportation we offer you extra perks like:
- A Deezer premium family account for free
- Access to gym classes
- Deezer parties several times a year and drinks every thursday
- Allowance for sports travelling and culture
- Meal vouchers
- Great offices always located in dynamic and attractive districts whether in Paris London Berlin or Sao Paulo!
- Hybrid remote work policy
If you want to learn more about life and culture at Deezer please visit our Welcome to the Jungle page here!
Remote Work :
No
Employment Type :
Intern
Employment Type
Intern
