Team Lead CRM (m/f/x)
Team Lead CRM (m/f/x)
Posted on :
13-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Own the CRM vision and strategy on how to best build a long-term relationship with our customer base
- Be on top of CRM trends and initiate projects to further grow the contribution of CRM to business results
- Leverage data to better understand our customer segments and their lifecycle ultimately increasing LTV and retention
- Work collaboratively with marketing- engineering- content- and product teams.
- Apply personalized lifecycle strategies to develop and run engaging and impactful campaigns across multiple channels including email push SMS etc
- Strive for excellence in our CRM measures to ensure a seamless customer experience across touchpoints
Qualifications :
- Strong leader with several years of experience in CRM in a direct-to-consumer and/or app-based business
- Exceptional CRM knowledge with profound technical and commercial understanding ideally with experience in scaling teams and implementing multi-product strategies
- Deep-knowledge of the customer-lifecycle with first-hand experience in developing customer-focused and scalable activation- engagement- retention- and loyalty strategies
- Strong track record in setting up an innovative test-and-learn-culture to continuously adjust the CRM approach for an ongoing improvement of results
- Pragmatism in executing short-term projects while driving long-term strategy implementation
- Proven ability to build lead and mentor a high performing team
- Experience with Salesforce Marketingcloud
- You are fluent in German and English
Additional Information :
- Be part of one of the fastest-growing and most visible Fintech startups in Europe creating innovative services that have a substantial impact on the lives of our customers
- Work with an international diverse inclusive and ever-growing team that loves creating the best products for our clients
- Work from our centrally located offices in the heart of Munich or Berlin nestled in lively neighborhoods filled with vibrant restaurants cozy cafs and a wide range of convenient amenities
- Be productive with the latest hardware and tools
- Learn and grow by joining our in-house knowledge sharing sessions and spending your individual Education Budget
- Learn and experience German culture first hand by joining our free German language classes
- (International) relocation support
- Flexible vacation policy and the opportunity to work from abroad
- Benefit from an attractive compensation package and from the company pension scheme
- Monthly contribution of 25% for the Deutschland Jobticket
- Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capitals PRIME Broker
#LI-Hybrid
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
