Salesforce Engineering Manager

Description

Sprout Social is looking to hire a Salesforce Engineering Manager for the IT team.

Why join Sprouts IT team

Sprouts Corporate IT team is a combination of adjacent squads working on projects under one umbrella. This unique structure is an exciting opportunity to grow your career in technology with exposure to projects all across our disciplinesomething you dont see often in other organizations. It allows us to move quickly and collaborate with minimal friction or red tape. As a part of this team youre also given the space and encouraged to stretch beyond your core function and make a deeper impact on the broader organization. In short the work you do here matters and youll feel that day in and day out.

What youll do

• Build scalable robust and innovative Salesforce solutions that empower our teams and enhance our customer experience.
• Lead a talented team of Salesforce developers and significantly contribute to the evolution of our Salesforce platform.
• Partner closely with your teams product manager to translate product vision into technical reality and build roadmaps prioritize features and translate business requirements into technical specifications.
• Collaborate with your teams Staff engineer on architectural design technical feasibility assessments and the implementation of best practices for scalability security and performance.
• Partner with GTM leadership to understand their needs and ensure Salesforce solutions effectively support sales marketing and customer success initiatives.
• Oversee the full software development lifecycle for Salesforce projects including design development testing deployment and maintenance ensuring the delivery of high-quality well-tested and documented Salesforce solutions
• Drive the adoption of Salesforce development best practices coding standards and tools within the team

What youll bring

We are looking for an organized and motivated individual to lead and mentor a team of Senior Salesforce engineers Salesforce Senior Admins and a Staff Engineer by fostering a collaborative high-performing and growth-oriented environment. If you can confidently lead teams to solve hard problems and foster teamwork on a small fast-paced team wed love to talk to you!

The minimum qualifications for this role include:

• 5 years of experience in Salesforce development with a strong understanding of the Salesforce platform (Sales Cloud CPQ Service Cloud Marketing Cloud etc.) and Salesforce architecture data model and security model
• 2 years experience leading and managing a team of software engineers and administrators.
• Deep understanding of Salesforce development methodologies best practices and governance.
• Experience with Apex Visualforce Lightning Web Components (LWC) Salesforce integrations using REST and SOAP APIs and other relevant Salesforce development tools and technologies.
• Familiarity with CI/CD pipelines and DevOps practices for Salesforce deployments.
• Proven experience working alongside multiple teams across the organization and a strong understanding of technical requirements of the sales lifecycle.

Preferred qualifications for this role include:

• Salesforce System Application Technical Architect Certification or other Salesforce certifications (e.g. Platform Developer I/II Sales Cloud Consultant Service Cloud Consultant)
• Experience with process engineering documentation and optimization
• A solid technical foundation of REST APIs SOAP APIs Javascript Apex Python and other scripting languages
• A clear understanding of the security scalability and maintainability of solution design and business needs
• Strong communication collaboration and interpersonal skills with the ability to effectively communicate technical concepts to both technical and non-technical audiences.

How youll grow

Within 1 month youll plant your roots including:

• Attend and complete Sprout Socials two-week new hire training and onboarding program alongside other new Sprout team members. In these sessions you will gain a broad understanding of our products and how your role directly impacts the product overall organization and our customers.
• Make a plan with your manager to set initial priorities align on expectations for your role and learn about Sprouts existing toolset.
• Get to know the current tooling and begin to build working relationships with stakeholders throughout our Sales Finance and Marketing teams as well as your co-workers.
• Develop an understanding of the Corporate IT project management and development lifecycles.

Within 3 months youll start hitting your stride by:

• Begin establishing your leadership by participating in the review of incoming requests and steering to align with our overall architectural goals.
• Begin contributing code completing code reviews and debating the best approach
• Work with your team to create and prioritize tasks/projects to meet our existing needs/commitments.
• Begin updating refining and improving documentation and processes.
• Build connections with members from other teams through active networking and community building.
• Baseline team performance strengths and career goals.
• Contribute to the continuous improvement of our Salesforce platform and development processes.

Within 6 months youll be making a clear impact through:

• Fully understand the challenges of our internal business systems and begin decomposing larger projects into approachable work
• Work with product manager to lead sprint planning and prioritization
• Own larger initiatives from scoping through delivery including vendor selections and migrations where applicable.
• Begin fully delivering on changes and feature requests from our internal business partners
• Establish performance metrics and a career growth plan with your direct reports and work toward the team.
• Facilitate effective communication and collaboration within the engineering team and across product GTM and other relevant departments.
• Advocate for technical excellence and innovation within the Salesforce ecosystem.

Within 12 months youll make this role your own by:

• Be a go-to resource in our Salesforce environment
• Efficiently deliver day-to-day support for our Salesforce engineering team
• Effectively delivering solutions to ensure our systems and tooling stays ahead of growth.
• Participate in cross-organizational projects demonstrating consensus building and strong leadership.
• Stay current with the latest Salesforce technologies features and updates and evaluate their potential impact on our platform.
• Surprise us! Use your unique ideas and abilities to change Sprout in beneficial ways that we havent even considered yet.

Of course what is outlined above is the ideal timeline but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

Were proud to regularly be recognized for our team product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance like our flexible paid time off and parental leave program
• High-quality and well-maintained equipmentyour computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our program and employee-led diversity equity and inclusion initiatives.
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful convenient and state-of-the-art offices in Chicagos Loop and downtown Seattle for those who prefer an office setting

Whenever possible Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However we are not set up in all states so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office it will be evident in the job listing and your offer letter.

Individual base pay is based on various factors including work location relevant experience and skills the responsibility of the role and job duties/requirements. In the United States we have two geographic pay zones. For this role our current base pay ranges for new hires are:

• Zone 1 (New York California Washington): $156728 (min) $195900 (mid) $235092 (max) USD annually
• Zone 2 (All other US states): $142500 (min) $178100 (mid) $213700 (max) USD annually

The listed ranges represent the full earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable consistent and competitive ranges. We also evaluate compensation bi-annually identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Base pay is only one element of an employees total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprouts equity plan. Employees (and their dependents) are covered by medical dental vision basic life accidental death and dismemberment insurance and Modern Health (a wellness benefit). Employees are able to enroll in Sprouts companys 401k plan in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers Flexible Paid Time Off and ten paid holidays. We have outlined the various components to an employees full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race color religion national origin or ancestry sex (including sexual identity) age physical or mental disability pregnancy veteran or military status unfavorable discharge from military service genetic information sexual orientation marital status order of protection status citizenship status arrest record or expunged or sealed convictions or any other legally recognized protected basis under federal state or local law. Because Sprout Social is a federal contractor we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity equity and inclusion in our latest DEI Report.

If you require a reasonable accommodation for any part of the interview process or to submit your application please email us at Include the nature of your request and your preferred contact information. Well do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g. you send your resume but are not requesting an accommodation).

For more information about our commitment to equal employment opportunity please click here (1) Equal Opportunity Employment Poster and (2) Sprout Socials Affirmative Action Statement.

Additionally Sprout Social participates in the E-Verify program in certain locations as required by law.

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