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Job Description
JOB TITLE: Scheduler
GENERAL SUMMARY OF DUTIES: Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors offices. He/She will be an integral part of our Front Desk Team and will be valued as a key member of our organization.
SUPERVISION RECEIVED:Business Office Manager
ESSENTIAL FUNCTIONS:
1. Scheduling surgeries for multiple physicians.
2. Schedule surgeries and work with primary care physicians on a daily basis to
ensure each patient has their history and physicals completed prior to surgery.
3. Complete all necessary paperwork for each procedure on the physicians
schedule.
4. Pre-certify any procedures on the schedule that require pre-certification.
5. Must be capable of multi-tasking and working with a diverse patient population.
6. Ability to work effectively with materials management and operating room manager for scheduling of case(s).
7. Other duties as needed.
EDUCATION/EXPERIENCE:
High School
2 years of previous experience scheduling appointments and/or surgeries
Experience with insurance.
KNOWLEDGE:
1. Knowledge of clinic policies and procedures.
2. Knowledge of managed care contracts and utilization.
3. Knowledge of computer systems programs and spreadsheet applications.
4. Knowledge of medical terminology and be familiar with scheduling software.
SKILLS:
in solving utilization problems.
2. Skill in written and verbal communication and customer relations.
3. Experience in an Ambulatory Surgery Center as a scheduler
4. Fast and accurate data entry
5. Service oriented patient demeanor
6. Ability to multi-task manage time effectively and deliver results
7. Strict attention to detail
8. Intermediate computer skills and knowledge of Microsoft Office
ABILITIES:
1. Ability to work effectively with medical staff and external agencies.
2. Ability to identify analyze and solve problems.
3. Ability to deal courteously and professionally with internal and external
customers.
4. Ability to provide excellent customer service
Please note that a 30 day notice is preferred for this role.
PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a
normal office environment.
ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment
with much telephone work.
This description is intended to provide only basic guidelines for meeting job
requirements. Responsibilities knowledge skills abilities and working conditions may
change as needs evolve.
Benefits:
Equal Employment Opportunity & Work Force Diversity
Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition parental status sexual orientation veteran status genetic testing results or any other consideration made unlawful by federal state or local laws. This practice relates to all personnel matters such as compensation benefits training promotions transfers layoffs our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Full-Time