Amazons Litigation & Regulatory department is seeking a highly motivated Program Manager to spearhead transformative initiatives within our Program Management Office (PMO). Based in Seattle you will drive process improvements that empower our litigation attorneys and legal professionals optimize workflows through AI integration and tool optimization and enhance reporting and knowledge management mechanisms to elevate our legal operational excellence.
The ideal candidate is a self-starter who thrives in a fast-paced environment. You bring exceptional communication and relationship-building skills analytical and strategic problem-solving abilities and a results-driven mindset with meticulous attention to detail. Your ability to manage multiple high-priority initiatives independently respond decisively to urgent situations with incomplete information and develop innovative customer-centric solutions sets you apart. Success in this role requires seamlessly adapting to rapid changes while meeting tight deadlines exercising sound judgment in ambiguous situations and maintaining the highest standards of professionalism and discretion. Given the sensitive nature of legal work your ability to build strong relationships across all organizational levels will be essential.
Join us in shaping the future of legal operations at one of the worlds most innovative companies.
Key job responsibilities Lead legal process improvement projects and technology initiatives. Partner with AI/tech teams to develop and implement innovative legal solutions. Drive data-driven decision making through metrics analysis and reporting. Serve as the primary liaison between legal teams business partners and technology teams. Identify opportunities for process automation and efficiency gains. Manage complex stakeholder relationships across all organizational levels.
- Experience defining program requirements and using data and metrics to determine improvements - 2 years of program/project management experience. - Demonstrated success in driving end to end project delivery and cross-functional technology initiatives. - Strong analytical skills with experience in data-driven process improvement.
- Experience implementing repeatable processes and driving automation or standardization - Experience in legal operations or legal technology. - Understanding of litigation and regulatory frameworks. - Proficiency in business intelligence tools (QuickSight Excel advanced functions). - Demonstrated systematic problem-solving abilities with a strong customer focus. - Project management tool expertise (Asana or similar platforms). - Track record of delivering results to senior leadership. - Prior experience with AI implementation projects. - Ability to thrive in ambiguous situations. - Excellence in stakeholder management and communication. - Strong influence and relationship-building skills. - Exceptional organizational and time management skills.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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