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Job Location drjobs

Honolulu, HI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
Be part of a new and exciting business! Oahu Ace Handyman Services is the first locally-owned Ace Handyman Services franchise to open in Hawaii combining the spirit of a local business with the power and support of a trusted national brand.

We are seeking a highly organized and tech-savvy Office Manager to help launch and grow our business. This role is essential in keeping daily operations running smoothly while delivering excellent service to our customers. You will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services pricing and availability. You will also provide logistical support for our craftsmen helping them with material ordering and scheduling efficiencies.

Key Responsibilities:

  • Manage incoming calls emails and online inquiries with a customer-first mindset
  • Respond to job leads in a timely manner and assist in marketing/sales efforts
  • Coordinate and schedule handyman jobs across the island
  • Return customers calls as needed and follow up with past customers
  • Communicate clearly with both customers and Craftsmen to ensure job success
  • Maintain office systems CRM and scheduling software
  • Support business launch initiatives and help shape company processes
  • Performing paperwork and filing duties
  • Assist in solving operational logistics to ensure a smooth customer journey

Qualifications:

  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills particularly with sales type conversations
  • Proficient in modern office technology CRM systems and scheduling tools
  • Experience in service scheduling (preferably in trades or handyman industry)
  • Sales-oriented mindset with a passion for helping customers
  • QuickBooks Online or other accounting knowledge a plus
  • Customer-facing experience a plus
  • ServiceTitan experience is a major plus

Why Join Us

  • Be part of a groundbreaking local business with huge growth potential

  • Backed by Ace Hardwares trusted national brand and resources

  • Opportunity to shape your role and grow with the company

  • Work in a supportive team-oriented environment that values aloha and accountability

Here is just some of what we have to offer:

  • Competitive pay
  • Health insurance
  • Vacation
  • Performance and team bonuses
  • Flexible scheduling
  • Advancement and growth opportunities
  • Regular pay reviews
  • Plus more!
Build fun and rewarding career with an industry leader!

Apply now!

Work remote temporarily due to COVID-19.

Compensation: $52000.00 per year



The 800 Craftsmen who represent our Brandare the heart and soul of our turn-key white-glove home repair maintenance and improvement are skilled and experienced in many trades but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven winning TEAM please apply to the position(s) available by selecting Show Me All Jobs above.


Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directlyto the franchise owner and all hiring decisions will be made by the management of that franchise. All inquiries about employment atthis franchise should be made directly to the franchise owner and not to Ace Handyman Services Corporate.


Required Experience:

IC

Employment Type

Full-Time

Company Industry

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