Office Specialist 2, Bilingual English & Spanish Required
Office Specialist 2, Bilingual English & Spanish Required
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Job Description
Initial Posting Date:
06/10/2025Application Deadline:
06/25/2025Agency:
Department of Human ServicesSalary Range:
$3429 - $4622Position Type:
EmployeePosition Title:
Office Specialist 2 Bilingual English & Spanish RequiredJob Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
Bilingual requirement English and Spanish.
This position requires duties to be completed in both English and Spanish. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. This position may receive a 5% differential pay based on passing the required language test.
Opportunity awaits!
Were looking for an Office Specialist 2 who enjoys helping people and keeping things organized. In this role youll assist customers manage inquiries and support office operations to ensure everything runs efficiently. If youre ready to be part of a friendly and service-focused team apply today!
Summary of Duties
As an Office Specialist 2 you will:
Manage vouchers plans and job records for Home Care Workers.
Explain policies solve problems and make sure payments are on time by talking with clients providers and the Central Office.
Teach Home Care Workers and consumers how to use Provider Time Capture (PTC) and keep records up to date.
Handle financial tasks like issuing and balancing payment documents EBT cards and vouchers.
Greet visitors check in clients set up appointments and keep the office running smoothly.
Keep records upload files handle applications and manage inventory.
Support case managers maintain professional relationships and take part in training and development activities.
Minimum Qualifications
To qualify for this position you must be bilingual in Spanish and English.
Two years of general clerical experience that includes keyboarding word processing or other experience generating documents. Or
An associate degree in any field. Or
An equivalent combination of education and experience.
Essential Attributes
We are looking for candidates with:
Experience providing thoughtful empathetic and solution-focused support to individuals.
Experience recognizing analyzing and creatively solving various problems.
Experience applying organizational policies and processes to complete tasks.
Experience clearly explaining information in speech and in writing to diverse people.
Experience making independent decisions and offering fair and equitable support and guidance to others.
Working Conditions
Work will be conducted in offices participants homes and other community sites.
Employees work schedule will be Monday - Friday from 8 am - 5 pm PT; hours may fluctuate based on service needs.
Occasional travel is required for attending meetings or trainings providing other offices reception support and delivering items to consumers as needed.
May work with individuals experiencing trauma or crisis. Some individuals may have challenges managing their emotions.
May encounter situations requiring quick decision-making to ensure the safety of oneself or others.
Attention all candidates!
Application materials are screened for minimum qualifications and essential attributes to determine if you advance in the selection process. Clearly describe how you meet these requirements in your application materials.
Your application materials are used to determine your starting salary range. Please ensure that all education and experience you would like considered is included in your application materials.
Note: Your resume and application materials may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.
Artificial Intelligence (AI) Usage: The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Background Checks and Requirements
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
A valid drivers license and acceptable driving record are required for this position.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans preference
General Information
This is a permanent full-time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
Please contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) and application or Job-specific questions.
Please include the job requisition number: REQ-181783.
Recruiter: Amanda Alvarado.
Email:
Phone (call or text): .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
