Join our vibrant team as a Barista - Bartender in the heart of Baghdad Iraq! Were looking for a passionate and versatile individual to craft exceptional coffee drinks and cocktails while providing outstanding customer service in our bustling establishment.
- Works in close cooperation with all other staff assigned to the outlet as well as Kitchen Stewarding and Cashiers.
- Works as per the outlets duty schedule and shifts.
- Conducts weekly training sessions i.e. pouring practice coffee mixing and up-selling.
- Observes and corrects pouring practice of all coffee staff to avoid excess wastage.
- Ensures that orders are only issued against written / printed receipts.
- Ensures own appearance (condition of uniforms) and grooming of all staff is impeccable.
- Works towards the timely set up of the bar areas and the completion of all mise en place works in line with the opening hours.
- Welcome arriving guest and ensures prompt service.
- extend prompt services to all guests.
- Ensures the well-being of all guests by maintaining a close professional friendly yet discrete relationship.
- Maintains cleanliness and best possible maintenance of the counter and all related areas.
- Handles guest complaints directly or refers them to the assistant Manager or the Outlet Manager.
- Attends all meetings or briefings to maintain an open communication within the team.
- Knows the menu and price structure by heart and can recommend when a guest asks for assistance.
- Flexible to work in other areas when required by the immediate Supervisor.
- Aware of basic cashier work and handles payments promptly and efficiently.
- Familiar with the companys internal policies and safety procedures
Qualifications :
- Proven experience as a barista and/or bartender (preferred)
- Excellent knowledge of coffee preparation techniques and cocktail mixing
- Strong customer service skills with a friendly and approachable demeanor
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Excellent time management and multitasking abilities
- Strong verbal communication skills
Remote Work :
No
Employment Type :
Full-time