Continuous Improvement Analyst
Continuous Improvement Analyst
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Job Description
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Get To Know Us:
SS&C Global Investor Distribution Solutions (GIDS)provides information processing and computer software services and products. The Companys operating segments include financial markets customer management professional services and output solutions. SS&C GIDS serves the alternative investments asset and wealth management banking and lending insurance and real estate industries.
Why You Will Love It Here!
Flexibility: Hybrid Work Model
Your Future: Salary Continuance
Work/Life Balance: FlexibleTimeOff
Your Wellbeing: Private Health Insurance discount Primary & Secondary Paid Parental leave Death & TPD Insurance
Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
Training: Hands-On Team-Customised including SS&C University
Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
A Continuous Improvement (CI) Analyst partners with cross-functional teams to support process enhancements document workflows and standard operating procedures (SOPs) and assist in staff training on updated practices. The role also involves monitoring the effectiveness of changes through key performance indicators (KPIs) and ensuring alignment with Australian industry standards and regulatory requirements.
Analyse and document business processes to identify inefficiencies and improvement opportunities
Use tools like Visio Miro and Excel to map processes and conduct root cause and gap analyses
Recommend and support the implementation of improvements using Lean Six Sigma or Kaizen
Collect and interpret data to track performance build dashboards and monitor KPIs
Assist with developing SOPs conducting testing and ensuring changes align with policies and regulations
Collaborate with stakeholders to gather insights facilitate workshops and ensure alignment
Support communication training and change management efforts for process changes
Coordinate and track continuous improvement projects ensuring timelines and outcomes are met
Ensure compliance with relevant Australian standards (e.g. WorkSafe ISO)
Promote a culture of innovation and continuous improvement by sharing best practices and supporting teams
What You Will Bring:
Strong analytical and problem-solving skills
Proficiency in process improvement methodologies such as Lean Six Sigma Kaizen and Agile
Skilled in process mapping (e.g. Visio) and root cause analysis techniques (e.g. 5 Whys Fishbone Diagram)
Experience using tools like Excel and Power BI for data analysis and performance reporting
Effective communication and stakeholder management skills
Ability to collaborate within cross-functional teams
Solid project management skills with knowledge of frameworks such as PRINCE2 and PMP
Familiarity with change management models like ADKAR and Kotters 8 Steps
25 years of experience in process improvement data analysis or operational excellence roles
Industry experience in financial services healthcare logistics consulting or manufacturing is an advantage
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
IC
Employment Type
Full-Time
