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9th Way Insignia is a service-disabled veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity cloud modernization software development data analytics enterprise architecture enterprise IT analytics process automation and artificial intelligence. Learn more about 9th Way Insignia at Introduction
9thWay Insignia is looking for a Senior IT Support Specialist to join our team supporting the Department of Transportations Enterprise IT Shared Services program. The team supports the Office of the Chief Information Officer in developing and implementing an enterprise IT infrastructure and common operating environment across DOT.
Professional Level
The Senior IT Support Specialist aligns with the Level 3 Senior Consultant professional level. A Senior Consultant completes tasks and projects of moderate scope and complexity. A Senior Consultant exercises the best judgement and problem-solving skills within defined guidelines and practices to determine appropriate action to execute assignments. Senior Consultant will also provide guidance and/or lead on tasks/projects.
Location
Work is performed onsite at 1200 New Jersey Avenue SE Washington DC 20590
Responsibilities
Requirements
Preferred Qualifications
9thWay Insignias range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Clearance/Background Investigation
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Benefits
Eligible employees will have access to our comprehensive benefits package which includes Medical Dental Vision Voluntary Life Insurance 401(k) Basic Life A&D STD LTD PTO Telehealth paid holidays FSA HSA. Additional resources include our Employee Assistance Program (EAP) and Traveling Assistance.
Legal
Were an equal employment opportunity employer that empowers our people to fearlessly drive change no matter their race color religion sex (including pregnancy childbirth lactation or related medical conditions) national origin age marital status sexual orientation gender identity disability veteran status military or uniformed service member status genetic information or any other status protected by applicable federal state or local law.
Full Time