Operations Manager - L&D
Operations Manager - L&D
Posted on :
13-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Summary
Our client a growing consultancy delivering global learning and leadership programmes is seeking an Operations Manager to drive operational excellence during a period of exciting expansion and integration.
In this newly created role youll lead a high-performing operations/customer success team enhance systems and processes across two established brands and play a pivotal role in delivering outstanding client experiences for some of the worlds leading organisations.
This role suits a strategic thinker who thrives in hands-on environments and has a passion for building scalable operations that deliver impact.
Our client is open to a full-time or part-time employee for this role.
In this newly created role youll lead a high-performing operations/customer success team enhance systems and processes across two established brands and play a pivotal role in delivering outstanding client experiences for some of the worlds leading organisations.
This role suits a strategic thinker who thrives in hands-on environments and has a passion for building scalable operations that deliver impact.
Our client is open to a full-time or part-time employee for this role.
- Lead the operations function across the group reporting to the Managing Director
- Oversee end-to-end delivery of global L&D programmes and executive-level simulations
- Line-manage a small team of Programme Managers
- Develop team capabilities through coaching objective setting and performance reviews
- Ensure efficient resource and capacity planning to support high-quality client delivery
- Standardise workflows and systems where appropriate while allowing for brand-specific needs
- Lead adoption and optimisation of project management CRM and delivery platforms
- Drive automation and data improvements to enhance reporting coordination and efficiency
- Oversee coordination of a global network of external facilitators
- Manage onboarding contracting and scheduling across time zones
- Champion the experience of external partners ensuring alignment with organisational values
- Serve as a key member of the Leadership Team influencing business-wide strategy
- Collaborate with Finance and Commercial leaders to align operations with growth goals
Qualifications
Not Specified
Education
Degree or equivalent experience required
Project management qualification (e.g. PRINCE2 or Agile) desirable but not essential
Project management qualification (e.g. PRINCE2 or Agile) desirable but not essential
Experience
510 years experience in senior operations delivery or programme leadership roles
Background in L&D executive education training consultancy or professional services
Experience in fast-paced or founder-led businesses ideally during periods of growth or transformation
Proven track record of improving systems and leading cross-functional teams
Experience working with CRMs project management tools and delivery platforms
Familiarity with LMS SCORM or digital learning tools (desirable)
Background in L&D executive education training consultancy or professional services
Experience in fast-paced or founder-led businesses ideally during periods of growth or transformation
Proven track record of improving systems and leading cross-functional teams
Experience working with CRMs project management tools and delivery platforms
Familiarity with LMS SCORM or digital learning tools (desirable)
Skills
- Strong leadership and team management skills
- Highly organised with excellent project and programme management ability
- Confident in using tech to streamline operations and improve workflows
- Commercially minded with the ability to align operations to strategic goals
- Clear communicator both written and verbal with excellent interpersonal skills
- Comfortable navigating ambiguity and solving complex problems collaboratively
Required Experience:
Manager
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
