Branch Manager, Puerto Rico
Branch Manager, Puerto Rico
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Job Description
Date Posted:
Country:
United States of AmericaLocation:
OT463: TPR - SAN JUAN PR 121 GANGES STREET SAN JUAN PR 00926 USABranch Manager Elevator/ Construction/ Engineering
Would you like to join a truly international talent driven company that values Safety Ethics Quality Innovation and Employee Opportunity Otis Elevator Company currently has a created leadership opening within City State.
As a Branch Manager youll own the P&L and daily operations for an Operating Territory (OT). Youll oversee all areas of the New Equipment Service Repair and Modernization businesses including sales & operations. Key responsibilities include a customer-centric approach to daily operations removing silos and serving as the primary collaborator and decision maker closest to the customer.
What does a typical day look like
- Leading by example regarding our Otis Absolutes (Safety Ethics & Quality) and Leadership Behaviors.
- Hiring motivating and developing a team of office and field-based employees creating a high-performing culture; promoting inclusion engagement & talent development.
- Driving financial performance and managing profit & loss delivering a successful sales strategy to drive business growth and market share.
- Acting as first line of escalation for customers to support an end-to-end seamless customer experience.
- Maintaining knowledge of market dynamics main competitors and customers needs to anticipate industry trends and adapt strategies to maintain a competitive edge.
- Building our customer portfolio creating successful long-lasting relationships.
- Improving efficiencies within all areas including route optimisation and effective allocation of resources.
- Managing transformation initiatives in line with the Operating Unit roadmap.
- Collaborating with Delivery Operations to support continuous improvement and the centralization of admin activities to enable increased focus on the customer.
Whats in it for you
- The opportunity to work in a highly visible impactful role that is critical to the regions success.
- A chance to work with an industry leading company and a recognized global brand.
- Clear career progression paths.
- Access to funded learning and development opportunities.
What will help you in this role
- Leadership experience within field operations and/ or sales.
- A background within construction/ engineering elevator industry experience would be advantageous.
- Working experience of safety regulations and compliance.
- Enthusiastic and committed to delivering exceptional service regardless of situation.
- Being an inspiring leader with an inclusive and collaborative style.
- Effective communication and relationship building skills.
- A strategic mindset blended with a tactical hands-on approach.
- Proven organizational skills.
- Demonstrable experience influencing and leading change.
- Strong business & financial acumen.
- Analytical mindset with exceptional decision-making capabilities.
What we offer:
- The chance to work for an industry-leading brand with an historic legacy
- A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program
- We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment you and your eligible dependents will receive comprehensive medical prescription drug dental and vision coverage.
- Enjoy three weeks of paid vacation along with paid company holidays
- We provide paid sick leave employee assistance and wellness incentive programs to support your well-being.
- Life insurance and disability coverage to protect you and your family.
- Voluntary benefits including options for legal pet home and auto insurance.
- We offer generous birth/adoption and parental leave benefits as well as adoption assistance to support growing families.
- Pursue your educational goals with our tuition reimbursement program.
- Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
Apply today to join us and build whats next!
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
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Required Experience:
Manager
Employment Type
Full-Time
