You will be required to provide leadership management and support to L&D Admin LMS Admin and Digital Content Developers. Drive the delivery of services to complete all work within Service Level Agreements.
Job title:
Team Manager - Learning Services
Job Description:
- To provide leadership management and support to L&D Admin LMS Admin and Digital Content Developers
- Report to the Manager Learning Admin complete all work within Service Level Agreements whilst at all times setting an example of excellence in practice.
- Lead a team of Administrators on a daily basis providing general day to day support in the Managed Learning Service including: delegate management venue management LMS management content creation
- Build and maintain strong working relationships with both internal and external stakeholders to ensure a high standard of administration services are delivered to the Capita Academy
- Able to manage multiple projects and keep them on schedule meeting key deliverables
- Experience of managing a team of administrators in the learning environment including an understanding of SuccessFactors / Workday LMS desirable
- Understand the process of digital content creation across numerous platforms: Evolve Articulate Vyond VideoScribe Video Audio etc
Generate and distribute management reports for Group Learning in an accurate and timely manner. Also provide support with ad hoc data requests for business requirements
Location:
India - Mumbai - Vikhroli West
India
Time Type:
Full time
Contract Type:
Permanent
Required Experience:
Manager