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Applications lead
Posted on :
13-06-2025
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1 Vacancy
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Job Description
Specific Qualifications & Level:
Degree in a relevant subject or be able to demonstrate equivalent knowledge skills and proven experience of strategic development in the related service area ITIL v4 Qualification Agile Foundation certificate
Specific Knowledge & Experience:
- Knowledge & Expertise Experience of supporting and developing the Liquidlogic application.
- Expert in an area of Social care- Adults Childrens or Education.
- Proven experience in collaborating with stakeholders to understand. business requirements and translating them into technical solutions.
- An In depth knowledge of ITIL frameworks and best practices.
- Strong expertise in maintaining the reliability performance and security of application systems.
- Experience of managing escalations to external suppliers monitoring responses; taking action and seeing issues through to resolution.
- Proficiency of planning and managing system upgrades.
Skills and Abilities
- Highly organised with the ability to manage and prioritise a varied and complex workload where there are likely to be conflicting demands
- Customer focused with strong communication and interpersonal skills being able to impart technical information clearly and succinctly to a non-technical audience.
- The ability to be proactive think creatively and identify development opportunities
- Strong team player who with a collaborative work style who can provide technical guidance and mentorship to other team members
- Role Dimensions Represent the department as required at external meetings user groups and forums
- Supervise junior colleagues and external contractors where appropriate ensuring that they understand their role tasks timescales and the quality of work required
Employment Type
Full Time
Key Skills
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