The NA Amazon Books Supply Chain and Operations team is looking for a customer-focused driven and analytical Instock manager. In this position youll have the opportunity to engage with projects that encompass every facet of the supply chain. This position is responsible for the development and execution of In-Stock strategies for Books Canada aimed at enhancing vendor operational performance. This role drives long-term strategies for the Canadian marketplace while overseeing multiple projects including the North American Fulfillment Network (NAFN) strategy Carton Quantity Ordering the Heritage Law Project the Direct Fulfillment roadmap as well as emerging new projects based on the business needs.
This role provides the opportunity to work with global teams and ability to influence cross-marketplace initiatives. The InStock Manager Canada Operational Initiatives will own the definition of a roadmap that aims to drive supply chain efficiencies through the lens of delighting our customers by optimizing books availability and reduce defects to improve customer experience while reducing cost-to serve. The ideal candidate is able to lead and influence both internal and external teams in an ambiguous environment while driving high standards and earning trust.
Areas of projects ownership in Canada:
Buying and Forecasting.
Inventory Availability metrics (Fast Track Instock SoROOS) and publishers order confirmation rate (ACR).
Inventory Productivity - Overstock management optimal inventory health disposition/removals methods.
Promise Chargebacks and Efficient Receive.
Key job responsibilities
Defined independently and in collaboration with the team key operational initiatives.
Build technical expertise in supply chain optimization systems.
Work liaise and influence internal external and partner stakeholders.
Leverage data to make recommendations and decisions in order to improve operational metrics.
About the team
The NA Amazon Books Supply Chain and operations team is part of the WW Books business organization. This team is responsible for US and Canada InStock Management and Services Bulk Books Operations and central Supply Chain and Product Management teams focus on Vendor Operational Excellence Buying Forecasting Inventory Availability Inventory Productivity Inbound Optimization Chargebacks Promise and Post Delivery Experience. Our mission is to Delight readers publishers and authors by optimizing books availability and reducing defects to improve customer experience while reducing cost-to-serve.
Bachelors degree in supply chain operations management or engineering.
2 years experience in supply chain management inbound inventory management or program management
Experience problem solving independently with high attention to detail including proven ability to manage multiple competing projects and priorities simultaneously.
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Strong communication skills
Vendor management skills
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $76000/year in our lowest geographic market up to $162600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.