Support Services Associate
Support Services Associate
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Job Description
Advertisement Closes:
07/04/2025 12:00 AMPay Grade:
Grade 10Salary:
$13.50 - $16.79 HourlyTime Type:
Full timeHealth Department:
Purchase District Health DepartmentSummary:
Prepare routine letters answer multi-line phone system data entry interacts with patients/public make appointments collect fees and direct clients to the appropriate staff.If you have any questions or would like any more information about this job posting please contact Jennifer Moore atDescription:
CHARACTERISTICS OF THE CLASS
CHARACTERISTICS OF A CLASS: ARE GENERAL STATEMENTS INDICATING THE LEVEL OF RESPONSIBILITY AND DISCRETION OF POSITIONS IN THAT JOB CLASSIFICATION.
An entry-level position under limited supervision provides support to one or more programs such as clinical home health or environmental. Prepare routine letters answer multi-line phone system data entry interacts with patients/public make appointments collect fees and direct clients to the appropriate staff.
MINIMUM REQUIREMENTS: MINIMUM REQUIREMENTS ARE COMPREHENSIVE STATEMENTS OF THE MINIMUM BACKGROUND AS TO EDUCATION EXPERIENCE AND OTHER QUALIFICATIONS WHICH WILL BE REQUIRED IN ALL CASES AS EVIDENCE OF AN APPOINTEES ABILITY TO PERFORM THE WORK PROPERLY.
EDUCATION:
High School Diploma or GED.
EXPERIENCE:
(None)
SUBSTITUTION CLAUSE
EDUCATION:
(N/A)
EXPERIENCE:
(N/A)
SPECIAL REQUIREMENTS: (AGE LICENSURE REGULATION ETC.)
The entry level incumbent would participate in on the job training programs to become knowledgeable regarding the Patient and Community Health Services Reporting and Billing Procedures (PSRS).
POST EMPLOYMENT REQUIREMENTS: EMPLOYEES IN THIS CLASS WILL BE REQUIRED TO OBTAIN CREDENTIALS OUTLINED BELOW WITHIN A REASONABLE TIME OR IF EMPLOYEES POSSESS SUCH CREDENTIALS AT THE TIME OF HIRE THEY WILL BE REQUIRED TO MAINTAIN THOSE CREDENTIALS SO LONG AS THEY ARE EMPLOYED IN THIS CAPACITY.
Receives ongoing trainings.
EXAMPLES OF DUTIES OR RESPONSIBILITIES OF THE CLASSIFICATION: EXAMPLES OF DUTIES OR RESPONSIBILITIES ARE NOT TO BE CONSTRUED AS DESCRIBING WHAT THE DUTIES OR RESPONSIBILITIES OF ANY POSITION SHALL BE AND ARE NOT TO BE CONSTRUED AS LIMITING THE APPOINTING AUTHORITYS ABILITY TO ADD TO OR OTHERWISE ALTER THE DUTIES AND RESPONSIBILITIES OF A POSITION.
Route and direct the public to the right and correct information prepare routine letters labels and other appropriate material maintain medical records and files collect and record fees obtained to ensure completeness and accuracy enter information from the Patient Encounter Forms (PEF) Outcome or Assessment Information Set (OASIS) generate and issue Woman Infant and Children (WIC) vouchers request and review routine reports order inventory and office supplies. Gather information from patients and insurance. Use the Environmental Health Management Information System (EHMIS) Provide certificates for services rendered in environmental generate and issue all permits and applications request and reviews relevant reports for completeness complete forms containing all pertinent information for processing.
TYPICAL WORKING CONDITIONS AND UNIQUE PHYSICAL REQUIREMENTS: INCUMBENTS IN THIS CLASSIFICATION WILL TYPICALLY PERFORM THEIR PRIMARY JOB DUTIES UNDER THESE CONDITIONS. THESE CONDITIONS MAY CHANGE ON OCCASION IN PERFORMING THE DUTIES OF AN INDIVIDUAL POSITION.
Work typically is spent inside the office.
ADDITIONAL REQUIREMENTS:
Applicants and employees in this classification may be required to submit to a drug screening test and background check according to the agencys policies.
DATE CLASS ESTABLISHED: 0
DATE OF LAST REVISION:
THE LOCAL HEALTH DEPARTMENTS DO NOT DISCRIMINATE ON THE BASIS OF RACE COLOR RELIGION NATIONAL ORIGIN SEX AGE DISABILITY SEXUAL ORIENTATION GENDER IDENTITY ANCESTRY OR VETERAN STATUS. REASONABLE ACCOMMODATIONS ARE PROVIDED UPON REQUEST.
Probationary Period:
This job has an initial and promotional probationary period of 6 months except as provided in KRS 18A.111.
An Equal Opportunity Employer M/F/D
Required Experience:
IC
Employment Type
Full-Time
