eCommerce Search & Discovery Assistant

The eCommerce Total Platform team is on the lookout for an eCommerce Discovery Assistant to join and be at the forefront of our partner brands growth. Based at Head Office in Leicestershire offering a competitive salary alongside great benefits!

At NEXT not only are we one of the UKs largest fashion retailers but were also one of the largest listed companies full-stop. Selling our products and thousands of world-famous brands both in-store and online UK and Internationally. Whats more were growing. Fast. And its the kind of growth and investment that is exciting for everyone in our business.

Total Platform at NEXT is an exciting new business-to-business online service that offers brands a full solution for eCommerce including website warehousing logistics customer care marketing and customer data management. We let brands focus on their product and creative and we drive their new online business forward including innovations sales operations and technology developments.

The role

As an eCommerce Discovery Assistant you will take the lead on all things search and discovery playing a key role in driving online performance and supporting your Business Manager on trading priorities. Partnering with our Total Platform teams and collaborating across the matrix youll shape innovative strategies unlock efficiencies and share your expertise to elevate team performance. With your deep understanding of search navigation sort order attribution and SEO youll turn insights into action - analysing user behaviour spotting growth opportunities and delivering weekly performance updates that power results. Youll constantly test learn and optimise the customer journey while keeping a sharp eye on the competition to push boundaries and set new standards in search and discovery.

What else is involved

• Be a key member of both the Total Platform and Search & Discovery teams leading projects sharing ideas and deputising where needed.
• Track key KPIs including conversion traffic search terms and sales; deliver weekly trading updates and insights.
• Own PLP funnel metrics (search navigation offsite entry) optimising SEO and paid traffic performance.
• Monitor and optimise PLP sort orders to maximise sales and profitability leading A/B tests and sharing results.
• Own site navigation and search box performance ensuring they are seasonally relevant and drive conversion.
• Ensure accurate product attribution filters and synonyms to enhance search relevance and minimise customer issues.
• Ensure PLP imagery and branding support strong visual merchandising and drive sales.
• Analyse search and user behaviour to identify trends optimise the funnel and inform decision-making.
• Build strong relationships with your Total Platform partner and Bloomreach; act as the go-to expert for search and discovery.
• Work with SEO teams to drive on-site improvements and enhance Google rankings.
• Deliver weekly trade updates and react quickly to customer behaviour to seize in-week opportunities.
• Identify and fix onsite issues; champion test-and-learn approaches to improve the customer journey and boost conversion.
• Drive personalised experiences through tailored sort orders navigation and targeted content to increase relevance and sales.
• Lead ideation and solution delivery to enhance search and discovery for your platform partner.
• Monitor competitor activity and suggest initiatives to keep the site competitive.
• Quickly identify and resolve search-related issues to protect the customer experience.
• Stay updated on Bloomreach capabilities and data tools to continuously drive sales and efficiency.
• Embrace change respond to evolving eCommerce trends and support team agility with a can-do attitude.

So if youve got experience working within an eCommerce environment are analytical and comfortable with large volumes of data have strong communication skills with a driven & forward thinking attitude and ready to challenge the status-quo - this is the role for you!

Youll be doing all this from our Leicestershire Head Office. Our offices are inspiring yes. But we understand that life happens. So were big on making sure your work works for you which is why we offer flexible working - 3 days in the office per week and 2 from home.

Bring your energy. Play to your strengths. Make things bigger and better than before. Lets Take It On.

Benefits

• Competitive salary range of 30000 - 36000
• Flexible working options
• Annual company performance based bonus
• Sharesave scheme which allows you to invest in NEXT and claim your share of our success
• Annual Pay Reward
• Pension 3% Employer/ 5% Employee
• 25 days holiday plus bank holidays (can also buy/sell up to 3 days)
• 25% staff discount and free next day delivery to desk for online purchases
• A newly refurbished subsidised restaurant and bar
• Staff shops in Yorkshire and Leicestershire
• Juice bar and coffee shop
• Gympass - discounted gym membership
• Free company bus service to and from Leicester city centre and other areas
• Onsite nursery (salary sacrifice scheme) in Leicester
• A digital GP healthcare service
• & loads more!