Outreach Manager
Outreach Manager
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$ 95000 - 110000
1 Vacancy
Job Description
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.
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MMC strives to ensure all job posting confirm details of the position the rate of pay and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Job Title: Outreach Manager
Location:Onsite - Baltimore MD
Salary Range:$95000 - $110000 annually (based on experience)
Work Type: Full-Time Onsite Direct Hire
Position Overview:
We are seeking a dynamic and experienced Outreach Manager to lead community engagement and education initiatives. This role is based onsite in Baltimore MD and is essential to building strong connections with stakeholders educating diverse audiences and ensuring successful enrollment and program participation. The ideal candidate will bring proven leadership in community outreach staff development and strategic engagement planning.
Key Responsibilities:
- Develop and maintain a comprehensive statewide outreach and education strategy based on collaboration with internal teams project leadership clients and community stakeholders.
- Plan execute and manage large-scale outreach education and enrollment efforts to support program goals.
- Provide supervision training and professional development to outreach supervisory staff and field teams.
- Ensure efficient field staff operations and seamless delivery of services across communities.
- Serve as a liaison between the organization clients agencies and stakeholders representing the program in public and professional forums.
- Lead presentations and public speaking engagements to promote awareness and participation in program services.
- Provide oversight to the Community Relations Department in the absence of senior leadership.
- Design and manage training programs for both internal operations teams and external stakeholders.
- Maintain and implement a detailed Outreach and Education Plan including training strategies and delivery schedules.
- Monitor program performance and compliance with performance metrics; adjust strategies as needed to meet organizational goals.
- Collaborate with leadership to ensure accurate and timely submission of performance reporting.
- Participate in client-facing meetings and represent outreach updates successes and challenges.
- Evaluate feedback from outreach and operations teams to identify training opportunities and areas for improvement in customer experience.
- Organize and facilitate various training formats such as one-on-one coaching small groups and large-scale public sessions.
- Track and assess the effectiveness of outreach and education efforts reporting insights and recommendations for improvement.
- Collaborate with quality and training teams to integrate findings into continuous improvement efforts.
Minimum Qualifications:
- Bachelors degree in a relevant field of study.
- 5 years of experience in outreach education public engagement or related program management roles.
- Proven experience supervising staff and managing field operations.
- Strong communication and public speaking skills.
- Ability to develop and implement strategic outreach plans and training programs.
- Proficient in performance tracking and reporting.
- Strong organizational and project management skills.
- Ability to work collaboratively with internal teams leadership and external partners.
- Experience coordinating with government or nonprofit stakeholders is preferred.
If you are a results-driven outreach professional passionate about community engagement and public education we invite you to apply and lead vital initiatives that make a difference across Maryland!
Required Experience:
Manager
Employment Type
Full-Time
